Printer Issues.

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ninyah
Posts: 2
Joined: Tue Feb 04, 2014 10:11 am

Printer Issues.

Post by ninyah » Tue Feb 04, 2014 10:18 am

Hello, I have an issue when using Microsoft RDP Protocol and redirecting my driver (it goes over Tsxxx (where xxx is 001-009 etc)) namely I can't change the color options for the selected printer, is this driver related to the printer or not, I got a message telling me when using the computer that we are to use that the printer is redirected and therefor will come up in a new window, but nothing happens. (Might also be a seamless client from the other side I've been viewing this from teamviewer so can't say for sure.) I will get more information later today but figured I'd ask if anyone encountered the error before. The reason for the question is that we want to have certain prints to be in color and need to change the settings around and they are lost upon leaving the ts server but retained within the session.

//ninyah

ninyah
Posts: 2
Joined: Tue Feb 04, 2014 10:11 am

Re: Printer Issues.

Post by ninyah » Tue Feb 04, 2014 1:42 pm

Seems it was due to teamviewer straight into the TS+ server. Issue resolved itself once I connected to the clients desktop and then rdp'ing into the ts+ server.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Printer Issues.

Post by admin » Fri Feb 14, 2014 1:46 pm

Hello,

this is a good workaround to know, thanks for sharing :)
Olivier
TSplus support team administrator
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