Print job saving as PDF locally

[DamianS]

I have a user that when they print using the HTML5 client, they are prompted to save the file as a PDF on the remote system. The file does not open as a PDF on their local system to actual print.

[admin]

Hello,

You should be able to print remotely with HTML5 using the Universal Printer. If you updated recently TSplus, then you may have to clear cache from your client browser. Having a local PDF viewer is necessary too unless you use our embedded pdf reader.