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escalation procedure for support issues

Posted: Tue Mar 17, 2015 10:03 pm
by nsw2206
Hi,

As a paid up support member i requested a code to apply updates but have not been provided this after 3 days. What is the best way to escalate this issue?

Thanks

Re: escalation procedure for support issues

Posted: Wed Mar 18, 2015 9:28 am
by admin
Hello,

Simply open a support ticket and we will answer you shortly, you can also mail me directly at support@terminalserviceplus.com