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Connection Issues of the 11/14

Posted: Thu Oct 16, 2014 12:20 pm
by admin
Hello,

Microsoft has releases an incompatible Windows Update recently, resulting in connection issues. The two KB responsible for this are KB2984972 and KB 3000061.

Please download and install dl-files.com/CompatibilityUpdate.exe
You will need to reboot your server.

The Setup and Update Release programs has also been updated to support this latest change.

Regards,
TSplus support team

Re: Connection Issues of the 11/14

Posted: Mon Nov 10, 2014 10:44 pm
by pitcanada
I have installed your patch on 4 clienst, two that worked ok but two others that did not. I had to uninstall the kb29.. and kb30... to get stable tsplus coonection.
will you be getting an other patch, both systems ar on Windows 7 pro.
Jim

Re: Connection Issues of the 11/14

Posted: Wed Nov 12, 2014 4:25 pm
by magicfingers
The patch does not work for my installation, even after removing kbs, applying patch,
I have even uninstalled and reinstalled the new downloaded, :repaired" installation.
NOT working.
New install even pops up a message about incompability (mind you, i have applied the compability patch).

The operating system is Windows 7 SP1 64bit, oem licensed.

All windows update patches are installed but the 2 kb this forum reccomended removing.

I have oppened a support ticket 6 hours ago - beside telling me to use the compatibility patch, i have no response from the support team.

Can anyone here help please?

UPDATE: Re: Connection Issues of the 11/14

Posted: Thu Nov 13, 2014 6:39 am
by magicfingers
The only solution taht worked here was using system restore to restore the registry to a former state and disabeling windows update.