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11.60.10.11 Updating hanging on install
Posted: Thu Oct 11, 2018 11:45 pm
by indyrhett
Just tried to update to the latest release (11.60.10.11) and on 2 separate machines the upgrade installer just sits in the taskbar and doesn't seem to do anything. Anyone else seeing this? I also noticed some slight text truncation on the "upgrade" warning that shows the latest version #.
The attachment Screen Shot 2018-10-11 at 7.38.59 PM.png is no longer available
Re: 11.60.10.11 Updating hanging on install
Posted: Fri Oct 12, 2018 10:12 am
by admin
Hello,
Your download seem to be corrupted, delete your temp file and try again.
Re: 11.60.10.11 Updating hanging on install
Posted: Fri Oct 12, 2018 3:04 pm
by indyrhett
Seems to be working now. Thanks.
After the install however I'm getting this. I updated my Gateway and 2 load balanced servers with the latest version. Any idea what I should try?
- Rhett
Re: 11.60.10.11 Updating hanging on install
Posted: Fri Oct 12, 2018 3:08 pm
by indyrhett
Oh wait.. My Gateway doesn't seem to have taken the update. Checking.
Re: 11.60.10.11 Updating hanging on install
Posted: Fri Oct 12, 2018 4:32 pm
by indyrhett
Yes, that was it. Once the gateway install took properly the error went away.
When closing our app now however, I see this flash. Any ideas?
Re: 11.60.10.11 Updating hanging on install
Posted: Fri Oct 12, 2018 9:34 pm
by juwagn
Hello,
1. download attached html5_6.01.zip
2. stop html5 client in AdminTool GUI
3. replace old *\Clients\webserver\httpwebs.jar
by downloaded.
4. restart html5 client in AdminTool GUI.
5. close your browser completely and restart it, only after start new session.
Main office will include it highly only next week, so it is available asap.
Sincerely yours, JW.
Re: 11.60.10.11 Updating hanging on install
Posted: Fri Oct 12, 2018 10:20 pm
by indyrhett
Great, that fixed. Thanks very much.
- Rhett