Logging in locally

[hsidorsky]

I am very new at this and have had no prior experience with TSPlus or Citrix.

When I attempt to login with a local IP address I come to a screen that wants my User Name, Password and Domain. Realizing that I have not told TSPlus what my Domain address is I go to the the Web Administrator page and go to the Domain Name tab where it wants me to enter a Domain name without the suffix. When I try to set that up the page freezes and I cannot get out of it.

Any suggestions on this would be appreciated, for I am currently stuck in the water....

Howard

[hsidorsky]

Does anyone have any ideas about what could be going on.... I am about to give up on this product....

Howard

[hsidorsky]

After pulling my hair out for hours and hours..... I did the unthinkable.... I uninstalled TSPlus and then reinstalled it. Believe it or not everything now works. I have even generated Clients that work.....

I must say that I am a bit disappointed in this forum. No one responded in any way.... that does not say much for support from the user base.

Howard

[admin]

Hello Howard,

Sorry for the delay.
We try to have a community support on this forum, but when you have an urgent issue, do not hesitate to open a ticket on http://tsplus.net/support : it will be answered ASAP.

Also, you can always update your TSPlus server by running our UpdateRelease program (download at: tsplus.net/UpdateRelease.exe ).

I hope you will enjoy TSPlus!