Keycode after reinstall

[solutionsids]

Hello,

I purchased TSPlus 2011/08/16 and payed the renewal for my download contract last month.

The server's array died after hydro cut the power for maintenance to the building and I had to reinstall the SBS2011 server + tsplus but my keycode is not accepted when I try to activate.

Is there a procedure to get a new keycode or release the old tsplus keycode so that I can use it to re-activate tsplus?

[admin]

Hello,

I just sent you an email with your license file attached to it. have a good day and don't hesitate to ask if you have any questions.

Regards,
TSplus support team