When running the HTML 5 Client and Internet Explorer 11 there is no Virtual Printer available like with FireFox. Are there settings I can change in Internet Explorer so the Printer will appear?
Thanks,
Chad
No Virtual Printer with HTML 5 Client and Internet Explorer
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- Posts: 9
- Joined: Wed Mar 09, 2016 8:05 pm
Re: No Virtual Printer with HTML 5 Client and Internet Explo
Hello,
I do not reproduce this issue, make sure you installed a recent version of TSplus. Note that the Virtual Printer feature is supported only with the HTML5 web client.
I do not reproduce this issue, make sure you installed a recent version of TSplus. Note that the Virtual Printer feature is supported only with the HTML5 web client.
Olivier
TSplus support team administrator

TSplus support team administrator

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- Posts: 9
- Joined: Wed Mar 09, 2016 8:05 pm
Re: No Virtual Printer with HTML 5 Client and Internet Explo
Thanks much for the information. Just want to provide and update to the Virtual Printer not being available when using the HTML 5 client and IE 11.
If the site/domain are in the Compatible View, the Virtual Printer is not available for printing.
Thanks again,
Chad
If the site/domain are in the Compatible View, the Virtual Printer is not available for printing.
Thanks again,
Chad
Re: No Virtual Printer with HTML 5 Client and Internet Explo
We do not support IE compatibility view because it is not html5 compatible mode without Websockets support etc., remove domain from compatibility view to work with html5 client or change to other browser.If the site/domain are in the Compatible View, the Virtual Printer is not available for printing.
If you have specific pages that you use separately of html5 client, just force these into compatibility mode with http-equiv="x-ua-compatible" entry rather than doing that for entire domain, since you break so html5 features requested for proper working of html5 client.
TSplus HTML5 and Java web engineer