Where can I get the latest update release?
Where can I get the latest update release?
According to documentation and the "check for update" tool in the GUI, the latest version is 7.90.12.26. But when I use the Website to download the latest update release, the version that I download is much older (7.90.1.12).
Where can I get the latest update release? This is killing me!
Where can I get the latest update release? This is killing me!
Re: Where can I get the latest update release?
Hello,
You can always use this permanent link to download and install the latest update for TSPlus : tsplus.net/UpdateRelease.exe
Make sure no users are logged in before installing this update, you can check for remote users by launching a task manager and clicking on the users tab. Disabling your anti virus is also recommended.
A reboot will be required as well as a regeneration of your connection clients.
You can always use this permanent link to download and install the latest update for TSPlus : tsplus.net/UpdateRelease.exe
Make sure no users are logged in before installing this update, you can check for remote users by launching a task manager and clicking on the users tab. Disabling your anti virus is also recommended.
A reboot will be required as well as a regeneration of your connection clients.
Olivier
TSplus support team administrator

TSplus support team administrator

Re: Where can I get the latest update release?
The file that's downloading from that link is not the latest release. See the screenshot; it is version 7.90.1.12.
The GUI informs me that the latest release is 7.90.12.26.
The GUI informs me that the latest release is 7.90.12.26.
Re: Where can I get the latest update release?
This is a really pressing issue for my company because for whatever reason, with version 7.90.1.12 installed, a lot of crucial things are not working.
I submitted an actual ticket over 24 hours ago and have yet to hear any response.
What's going on here? My users are shouting at me because this software isn't working, and I'm feeling abandoned by TSplus.
I submitted an actual ticket over 24 hours ago and have yet to hear any response.
What's going on here? My users are shouting at me because this software isn't working, and I'm feeling abandoned by TSplus.
Re: Where can I get the latest update release?
Wow. Thanks for nothing.
Guess I'll be ending our relationship with this terrible product.
Guess I'll be ending our relationship with this terrible product.
Re: Where can I get the latest update release?
Hello,
We are a very happy TSplus customer, so what are your issues exactly?
Have you already submitted a problem ticket? See: tsplus.net/support
7.90.1.12 means:
Version 7.90 - 12 Januari 2015
7.90.12.26 means:
Version 7.90 - 26 December 2014
Best regards
Jeffrey
We are a very happy TSplus customer, so what are your issues exactly?
Have you already submitted a problem ticket? See: tsplus.net/support
7.90.1.12 means:
Version 7.90 - 12 Januari 2015
7.90.12.26 means:
Version 7.90 - 26 December 2014
Best regards
Jeffrey
Re: Where can I get the latest update release?
You probably try to download the 8.10 while it was not ready for download yet...
Anyway it is out now so the link provided earlier should work as well as the update button in the licensing tile of the admin tool.
For all emergencies please use our ticket system.
Anyway it is out now so the link provided earlier should work as well as the update button in the licensing tile of the admin tool.
For all emergencies please use our ticket system.
Olivier
TSplus support team administrator

TSplus support team administrator

Re: Where can I get the latest update release?
Hi Team TSplus,
Can you please post what's new in 8.10 here?:
tsplus.net/forum/viewtopic.php?f=7&t=3379
Best regards
Jeffrey
Can you please post what's new in 8.10 here?:
tsplus.net/forum/viewtopic.php?f=7&t=3379
Best regards
Jeffrey