Blue screen after login

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Robin
Posts: 1
Joined: Thu Jul 03, 2014 10:58 am

Blue screen after login

Post by Robin » Thu Jul 03, 2014 11:01 am

Hi,

I am able ton login, but the only thing I see is a blue screen (desktop?). It is installed on a windows SBS 2011 server. The installation went fine.

Any ideas?

Best regards,
Robin

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Blue screen after login

Post by admin » Thu Jul 03, 2014 6:45 pm

Hello,

What connection method do you use for remote connection ? (generated connection client / web / other)

A blue screen when login indicates that either you assigned an application that did not launched properly or that a security software is blocking the logonsession.exe process (antivirus or firewall). I recommend you to assign the remote desktop application to this user and try again.

Here is a tutorial about this : terminalserviceplus.com/docs/assigning-applications-to-users-or-groups
Olivier
TSplus support team administrator
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