license code

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yclin0918
Posts: 1
Joined: Fri Oct 11, 2013 4:02 am

license code

Post by yclin0918 » Fri Oct 11, 2013 4:39 am

Hello Team,
I purchased TSPlus on 2013/08/08.
My terminal servers (win xp) aren't stable. So I rebuild new servers last week.
I try to activate the new servers,but my licenses code aren't accepted.
How should I do to get new keys or release the old tsplus keys so that I can use it to re-activate tsplus?

Ben

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: license code

Post by admin » Sat Oct 12, 2013 8:37 am

Hello,

Please open a ticket on tsplus.net/support and ask for a "rehost" of your licenses.
Don't forget to specify your order number, as well as your Serial Numbers (it is displayed at the bottom of the AdminTool, in the "License" tab).
Olivier
TSplus support team administrator
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