Hello,
This means clearly that something or someone with admin rights is deleting this component.
Search found 1649 matches
- Thu Oct 14, 2021 4:37 pm
- Forum: Troubleshooting and Problems
- Topic: Alternateshell file not found
- Replies: 8
- Views: 29197
- Tue Oct 05, 2021 3:04 pm
- Forum: Troubleshooting and Problems
- Topic: Alternateshell file not found
- Replies: 8
- Views: 29197
Re: Alternateshell file not found
Hello, This means that your antivirus quarantine the file. We often had some issues in the past with antivirus as we do use some scripting in our code. This is why it is recommend to deactivate your antivirus before installing TSPlus and set an exclusion rule on installation path is also highly reco...
- Tue Oct 05, 2021 3:00 pm
- Forum: Installation and Setup
- Topic: Full server download
- Replies: 3
- Views: 15222
Re: Full server download
Hello,
You can download the update right here and check the box "Only download setup (do not install)" : https://secure-download-file.com/data/UpdateRelease.exe
You can download the update right here and check the box "Only download setup (do not install)" : https://secure-download-file.com/data/UpdateRelease.exe
- Fri Oct 01, 2021 12:06 pm
- Forum: Troubleshooting and Problems
- Topic: Alternateshell file not found
- Replies: 8
- Views: 29197
Re: Alternateshell file not found
Hello,
This means something went wrong during the installation process.
Uninstall TSplus and reboot, disable your antivirus and try again.
This means something went wrong during the installation process.
Uninstall TSplus and reboot, disable your antivirus and try again.
- Fri Sep 17, 2021 11:58 am
- Forum: Installation and Setup
- Topic: RemoteApp Client installation privileges
- Replies: 2
- Views: 13335
Re: RemoteApp Client installation privileges
Hello,
Administrator account are mandatory for installing the client, sorry for the bad news.
Administrator account are mandatory for installing the client, sorry for the bad news.
- Thu Sep 02, 2021 5:04 pm
- Forum: Others
- Topic: Win Server 2022 supported?
- Replies: 2
- Views: 12978
Re: Win Server 2022 supported?
Hello,
Absolutely, this version is now supported from a few days ago.
Absolutely, this version is now supported from a few days ago.
- Thu Sep 02, 2021 5:04 pm
- Forum: Troubleshooting and Problems
- Topic: black windows flashing and deconnection
- Replies: 4
- Views: 17837
Re: black windows flashing and deconnection
Hello,
Sorry about the delayed answer, you will find a solution here : https://support.tsplus.net/en/support/s ... reen-issue
Sorry about the delayed answer, you will find a solution here : https://support.tsplus.net/en/support/s ... reen-issue
- Mon Aug 23, 2021 5:17 pm
- Forum: Troubleshooting and Problems
- Topic: black windows flashing and deconnection
- Replies: 4
- Views: 17837
Re: black windows flashing and deconnection
Hello,
There are many reasons why you would experience such issue. Try assigning the remote desktop first, and open a session with a RDP client first. it might give you some insight on the reason why this occurs.
Open a support ticket if this issue persist.
There are many reasons why you would experience such issue. Try assigning the remote desktop first, and open a session with a RDP client first. it might give you some insight on the reason why this occurs.
Open a support ticket if this issue persist.
- Mon Aug 23, 2021 5:14 pm
- Forum: Installation and Setup
- Topic: setup integrity check failed
- Replies: 3
- Views: 14341
Re: setup integrity check failed
Hello,
Delete internet temporary file, or change browser, or change temporary file location and try again. The problem is from your browser that kept a failed download.
Delete internet temporary file, or change browser, or change temporary file location and try again. The problem is from your browser that kept a failed download.
- Tue Aug 10, 2021 8:51 am
- Forum: Troubleshooting and Problems
- Topic: Certificates Failed to Renew
- Replies: 5
- Views: 21418
Re: Certificates Failed to Renew
Hello,
Yes it has been fixed, updating TSplus will fix this issue.
Yes it has been fixed, updating TSplus will fix this issue.