Search found 239 matches
- Fri Mar 22, 2019 10:57 am
- Forum: Troubleshooting and Problems
- Topic: Universal printer
- Replies: 6
- Views: 11371
Re: Universal printer
Hello, according to next FAQ https://terminalserviceplus.freshdesk.com/support/solutions/articles/44000038440 just remove %DEFAULT% from printer tag and restart html5 server in admin tool gui to take this change effect. Like on example before PRINTERS=PS:%DEFAULT%%PRINTMENU%MS Publi******* after PRI...
- Fri Feb 01, 2019 4:30 am
- Forum: Troubleshooting and Problems
- Topic: Cannot access HTML if server is behind haproxy
- Replies: 5
- Views: 9170
Re: Cannot access HTML if server is behind haproxy
Hello,
open please new support ticket and report it as issue and provide your web_log.txt
Sincerely yours, JW.
open please new support ticket and report it as issue and provide your web_log.txt
Sincerely yours, JW.
- Tue Jan 15, 2019 8:50 pm
- Forum: Troubleshooting and Problems
- Topic: Cannot access HTML if server is behind haproxy
- Replies: 5
- Views: 9170
Re: Cannot access HTML if server is behind haproxy
Hello, you can disable all extra checks to downgrade security checks which may fail in your case. 1. Locate *\Clients\webserver\settings.bin 2. Open it with Notepad 3. add as last lines following content approve_by_cookie=false approve_by_client_cookie=false websockets_origin_host_match=false x_...
- Tue Dec 04, 2018 4:54 pm
- Forum: Troubleshooting and Problems
- Topic: Unable to disable certain ciphers; site validation issues
- Replies: 1
- Views: 4474
Re: Unable to disable certain ciphers; site validation issues
Hello, 1. the weak ciphers are listed in the lowest order for compatibility reasons. If you want to get rid of these ciphers then follow please next FAQ https://support.tsplus.net/en/support/solutions/articles/44000038420-disable-specific-ssl-https-protocols-or-ciphers Actually supported ciphers are...
- Sat Dec 01, 2018 11:12 am
- Forum: Others
- Topic: Myrtille and TSPlus
- Replies: 4
- Views: 27601
Re: Myrtille and TSPlus
Hello, HTML5 client is zero client installation (if browser not accounted), it is not told it is zero server installation. You seem to throw everything in one box. And you can't create by best wish some support tool that wouldn't require extra installation on users side, because controlled client is...
- Sat Nov 17, 2018 1:48 am
- Forum: Troubleshooting and Problems
- Topic: Target RDP Server not accessible!
- Replies: 12
- Views: 31816
Re: Target RDP Server not accessible!
Hello indyrhett, could you please create new ticket in https://support.tsplus.net/ and provide connection details from https://dl-files.com/support.exe so i can connect to you and check what is really wrong there. Actually unable to reproduce it by me locally, so wondering why that?! Sincerely yours...
- Fri Nov 16, 2018 3:03 pm
- Forum: Troubleshooting and Problems
- Topic: Tsplus and Java
- Replies: 2
- Views: 6023
Re: Tsplus and Java
Hello, unlike what admin wrote you don't need to deinstall 64bit version, by default when 32bit and 64bit are installed parallelly then 64bit will be preferred by TSplus. If you deinstall 64bit version then you will get memory issues with 32bit Java and not being able to start many client sessions p...
- Thu Nov 15, 2018 5:34 pm
- Forum: Troubleshooting and Problems
- Topic: IME Editor does not match
- Replies: 1
- Views: 4463
Re: IME Editor does not match
Hello,
something went wrong during update.
Do please following steps
1. logoff all active users except your self
2. reinstall update
3. reboot your server (that is mandatory step and can't be skipped)
Sincerely yours, JW.
something went wrong during update.
Do please following steps
1. logoff all active users except your self
2. reinstall update
3. reboot your server (that is mandatory step and can't be skipped)
Sincerely yours, JW.
- Wed Oct 24, 2018 11:55 am
- Forum: Troubleshooting and Problems
- Topic: Unable to change expiring password
- Replies: 5
- Views: 10500
Re: Unable to change expiring password
Hello, when NLA is disabled doesn't mean automatically that RemoteApp client would degrade the connection automatically. By HTML5 client if CredSSP is not enforced on server then the client will degrade connection automatically by going each time one level down. As example initially 3=SSL + NLA(Cred...
- Tue Oct 23, 2018 10:00 am
- Forum: Troubleshooting and Problems
- Topic: Unable to change expiring password
- Replies: 5
- Views: 10500
Re: Unable to change expiring password
There is a way to permit users to change their password when expired through the RemoteApp client and moreover with the NLA enabled on on SystemPropertiesRemote.exe ? Hello, that is not possible on Windows RDP servers. https://support.microsoft.com/en-us/help/2648402/you-cannot-change-an-expired-us...