Search found 10 matches

by JeffreyH708
Mon Sep 17, 2018 3:32 pm
Forum: Troubleshooting and Problems
Topic: HTML5 not working at one location
Replies: 2
Views: 5072

HTML5 not working at one location

I have a location that can't load the floating panel. I see a brief message and then a blue screen.
html5problem.JPG
html5problem.JPG (8.27 KiB) Viewed 5072 times
The floating panel never displays. If I try this outside of their network then everything works fine.

Jeff Hojka

Marathon software Co.
by JeffreyH708
Fri Sep 14, 2018 12:42 pm
Forum: Troubleshooting and Problems
Topic: Windows Taskbar showing up with floating panel active.
Replies: 5
Views: 8119

Re: Windows Taskbar showing up with floating panel active.

I installed the latest update. I still have the same problem.

Any recommendations would be appreciated.

Jeff
by JeffreyH708
Wed Sep 12, 2018 8:23 pm
Forum: Troubleshooting and Problems
Topic: Windows Taskbar showing up with floating panel active.
Replies: 5
Views: 8119

Re: Windows Taskbar showing up with floating panel active.

Here is a picture from a RDP session. Why does the stuff at the top now appear there when it used to appear at the bottom where the taskbar is. The taskbar did not appear prior to this morning.
Capture.JPG
by JeffreyH708
Wed Sep 12, 2018 2:53 pm
Forum: Troubleshooting and Problems
Topic: Windows Taskbar showing up with floating panel active.
Replies: 5
Views: 8119

Re: Windows Taskbar showing up with floating panel active.

I see now that I can add a attachment.

This is what I am getting,
Capture.JPG
by JeffreyH708
Wed Sep 12, 2018 2:10 pm
Forum: Troubleshooting and Problems
Topic: Windows Taskbar showing up with floating panel active.
Replies: 5
Views: 8119

Windows Taskbar showing up with floating panel active.

The windows taskbar started to display on my sessions that use the floating panel. I have checked Session Opening Preference, Application Publising and Assign Applications. Everything is set just like it was before. What will cause the Windows Taskbar to start appearing instead of what is normally d...
by JeffreyH708
Mon Mar 05, 2018 3:30 pm
Forum: Installation and Setup
Topic: After upgrading to Web Edition I can't login from any of my users account.
Replies: 3
Views: 10467

Re: After upgrading to Web Edition I can't login from any of my users account.

This was caused by a FIPS security setting being set. Someone (me) was probably trying to be way to secure when running an analysis tool many years ago. Thank you to the support team for figuring this one out.

Jeff Hojka
Marathon Software co.
by JeffreyH708
Fri Mar 02, 2018 3:26 am
Forum: Installation and Setup
Topic: After upgrading to Web Edition I can't login from any of my users account.
Replies: 3
Views: 10467

After upgrading to Web Edition I can't login from any of my users account.

I just upgraded to the Web Edition of TSPlus. Version 10.50.10.2 When I try to login from the HTML5 client I see the following message. User not allowed to access this server! Set user as admin or add to RDP group user list! User "mydomain\user" on 127.0.0.1:3389 I can login fine using the windows r...
by JeffreyH708
Thu Feb 22, 2018 2:16 pm
Forum: Troubleshooting and Problems
Topic: Universal Printer Troubleshooting
Replies: 4
Views: 12449

Re: Universal Printer Troubleshooting

I uninstalled the V3 universal driver and re-installed the V1 driver. I could not get any of my stations to print with the V1 driver. I was forced to put the V3 driver back in place.

I had hoped to see some comments on this issue. :-(

Jeff Hojka
by JeffreyH708
Wed Feb 14, 2018 4:42 pm
Forum: Troubleshooting and Problems
Topic: Universal Printer Troubleshooting
Replies: 4
Views: 12449

Re: Universal Printer Troubleshooting

TS Plus Version. 10.50.10.2
by JeffreyH708
Wed Feb 14, 2018 4:27 pm
Forum: Troubleshooting and Problems
Topic: Universal Printer Troubleshooting
Replies: 4
Views: 12449

Universal Printer Troubleshooting

I am really struggling with the Universal Printer. Here are the problems I have had reports on. 1. Printing simply stops working. In order to get printing to work again the client must either do one of the following. a. They must log out and log back into the session. if that does not work then they...