Search found 12 matches
- Thu Oct 25, 2018 3:23 pm
- Forum: iPhone, iPad, Android phones and tablets
- Topic: App design question for mobile/tablet
- Replies: 0
- Views: 27408
App design question for mobile/tablet
Currently we use TSplus for desktop users. But are designing our app to also be compatible with cell/tablet users. We are able to login to our TSplus Application using IOS/Android/Tablet. But currently, our application is difficult to use because of screen size (everything is too small). We are want...
- Wed Oct 10, 2018 3:28 pm
- Forum: Troubleshooting and Problems
- Topic: Display issue - floating icons
- Replies: 1
- Views: 4438
Display issue - floating icons
We are experiencing a display issue based on the user's resolution. Some user's see the application icons floating in the middle of the screen. The attached image you can see the issue. This is the same user login, just screenshots taken from 2 computers (with different displays/resolutions). The on...
- Thu Jun 07, 2018 1:19 pm
- Forum: Troubleshooting and Problems
- Topic: Setting domain placement
- Replies: 3
- Views: 6756
Re: Setting domain placement
Ok. Just to confirm: so there is no way to 'hard code' it where the user doesn't have to manually type the @domain.com part of their UPN name?
- Tue Jun 05, 2018 7:30 pm
- Forum: Troubleshooting and Problems
- Topic: Disabling hotkeys
- Replies: 0
- Views: 4439
Disabling hotkeys
Is it possible to disable hotkeys? Ctl+P to print for example. We would like our users to go through our print application (universal printer) rather than the windows hotkey method.
Thank you,
Chad
PT
Thank you,
Chad
PT
- Tue Jun 05, 2018 7:28 pm
- Forum: Troubleshooting and Problems
- Topic: Setting domain placement
- Replies: 3
- Views: 6756
Setting domain placement
Is it possible to set the domain and username format to username@domain instead of domain\username? I am trying to get around the 20 character username limit of the pre-Windows 2000 domain style (domain\username).
Thank you,
Chad
PT
Thank you,
Chad
PT
- Tue Feb 06, 2018 11:37 pm
- Forum: Troubleshooting and Problems
- Topic: Clipboard issue copy/paste with HTML5 client
- Replies: 10
- Views: 27797
Re: Clipboard issue copy/paste
Unfortunately, same thing after update with Access 2003. I did verify that Excel copy/paste works correctly.
If I just RDP into the box, copy/paste works fine.
If I just RDP into the box, copy/paste works fine.
- Tue Feb 06, 2018 10:24 pm
- Forum: Troubleshooting and Problems
- Topic: Clipboard issue copy/paste with HTML5 client
- Replies: 10
- Views: 27797
Re: Clipboard issue copy/paste with HTML5 client
After more testing it looks like it is just an issue with Access (we are using Access 2003 SP3), as I was able to copy/paste fine from a notepad within the TSPlus app.
You can disregard. Thank you.
You can disregard. Thank you.
- Tue Feb 06, 2018 8:33 pm
- Forum: Troubleshooting and Problems
- Topic: Clipboard issue copy/paste with HTML5 client
- Replies: 10
- Views: 27797
Clipboard issue copy/paste with HTML5 client
We are using HTML5 and have encountered the following problem with the clipboard: ctl+C to copy text to clipboard does not work/complete until you click or change focus on screen. Example: 1) ctl+C to copy text on TSplus app 2) attempt to paste to a local notepad and text is not copied (actually $$$...
- Tue Jan 30, 2018 11:36 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 Download issue
- Replies: 1
- Views: 4341
HTML5 Download issue
Using TSPlus 10.50 HTML5 app Using the TSPlusGUI for file download. The first time you download a file it works fine. If you try to download the same file name again, nothing happens. Looks to be not overwriting the file if it already exists in the temp tsclient folder. Downloading the file work fin...
- Thu Jan 18, 2018 9:44 pm
- Forum: Troubleshooting and Problems
- Topic: Hide 'file transfer' pop-up window
- Replies: 1
- Views: 4327
Hide 'file transfer' pop-up window
Using TSPlus 10.50 HTML5 app We use the TSPlusGUI for file uploads. Everything works fine, but when a file is being uploaded, a 'file transfer' pop-up appears with status and ability to cancel (bottom right). Window needs to then be manually closed. We would like to hide this, or change it to a size...