Search found 8 matches

by chin007
Thu Jul 19, 2018 12:42 pm
Forum: Troubleshooting and Problems
Topic: Web client will not load application
Replies: 1
Views: 4052

Web client will not load application

Hi, Recently setup a new client on latest version of TSPlus. The remote apps (when generated via client generator) work well but on the html client, once i login,, it says loading applications... and it stays there. See attached. Even if i click on remote app or HTML5 client on the web interface, it...
by chin007
Sat Jul 14, 2018 1:38 pm
Forum: Others
Topic: How do I cancel a license
Replies: 4
Views: 11160

Re: How do I cancel a license

Hi TS
So you are saying we cannot rent licenses to client?
I have clients who come and go. I have already paid for license but dont see why I cannot use old license for a retired server.
by chin007
Sat Jul 14, 2018 1:32 pm
Forum: Installation and Setup
Topic: Opening MS Word & Excle files without office on the Host
Replies: 7
Views: 15521

Re: Opening MS Word & Excle files without office on the Host

Hi TSPlus
Has this been implemented yet?

Thanks
by chin007
Mon Oct 30, 2017 10:33 am
Forum: Others
Topic: How do I cancel a license
Replies: 4
Views: 11160

How do I cancel a license

hi How do I cancel a license that has been issues to a client? I am renting license to client on monthly basis. I will like to disable a license as client is having issues with payment. How do I do this? I do not have access to their server. Will like the license to return to my license pool. Thanks...
by chin007
Sun Oct 29, 2017 12:01 pm
Forum: Installation and Setup
Topic: RDP Defender missing??
Replies: 4
Views: 13712

RDP Defender missing??

HI
I have just installed version 10.50.10.26 and noticed that RDP defender is missing from Security tab?
I see RDP Knight which is not free. Why?
Is this a replacement for RDP defender?
I think you guys should have left RDP defender as free and then charge for RDP knight.
by chin007
Sun Oct 29, 2017 11:51 am
Forum: Installation and Setup
Topic: Opening MS Word & Excle files without office on the Host
Replies: 7
Views: 15521

Re: Opening MS Word & Excle files without office on the Host

In simple terms, how do I open email client (say Outlook) on client side instead of on server side.

Thanks
by chin007
Sun Oct 29, 2017 11:42 am
Forum: Installation and Setup
Topic: Opening MS Word & Excle files without office on the Host
Replies: 7
Views: 15521

Re: Opening MS Word & Excle files without office on the Host

hi, I have Reckon Accounting hosted remotely and when my users want to send invoices, the software (Reckon) will normally open Outlook with the invoice attached. However, this is not happening and even after selecting open on client side, it is still not working. I had to install Outlook on that ser...
by chin007
Sun Jul 16, 2017 11:35 am
Forum: Troubleshooting and Problems
Topic: Calling up other programs
Replies: 2
Views: 5584

Calling up other programs

Guys, We use TSPlus to host applications for different clients. Say we are hosting an accounting software that needs to send invoices via email. Normally, there is no email setting on the accounting software and so it calls up Outlook and auto attaches the invoice to Outlook and then user has to cli...