Search found 11 matches
- Thu Nov 23, 2017 7:38 pm
- Forum: Troubleshooting and Problems
- Topic: Printing not working
- Replies: 4
- Views: 7587
Re: Printing not working
Good evening, You indicate that the problem occurs on multiple client computers in the same physical site. Local drives may not be visible on the server because of a GPO restriction. To validate this scenario, you can publish a Notepad if users use the TaskBar or Floatting Panel. You run the Notepad...
- Thu Nov 09, 2017 8:08 pm
- Forum: Troubleshooting and Problems
- Topic: TSPlus after free Windows 10 upgrade
- Replies: 1
- Views: 4633
Re: TSPlus after free Windows 10 upgrade
Hello,
You have applied a major system update, and many settings have been changed.
If you have updaterelease 9.6, you can apply it again, then restart your Windows 10.
You can also update your version from the 'License' tab of AdminTool and take advantage of the latest version.
Regards
You have applied a major system update, and many settings have been changed.
If you have updaterelease 9.6, you can apply it again, then restart your Windows 10.
You can also update your version from the 'License' tab of AdminTool and take advantage of the latest version.
Regards
- Thu Nov 09, 2017 8:02 pm
- Forum: Troubleshooting and Problems
- Topic: going back to previous version
- Replies: 1
- Views: 4002
Re: going back to previous version
Hello, have you been able to apply your license? This is the comment of the updaterelease 10.50.10.31 concerning the licence issue When a license was Unlimited, the system service was truning it to a trial license. It is fixed now. For all customers having this annoyance, the solution is: 1) Stop th...
- Thu Nov 09, 2017 8:00 pm
- Forum: Troubleshooting and Problems
- Topic: 10.50 (Oct. 29) Unlimited reverts to 3 day eval
- Replies: 6
- Views: 9989
Re: 10.50 (Oct. 29) Unlimited reverts to 3 day eval
Hello, have you been able to apply your license? This is the comment of the updaterelease 10.50.10.31 concerning the licence issue When a license was Unlimited, the system service was truning it to a trial license. It is fixed now. For all customers having this annoyance, the solution is: 1) Stop th...
- Thu Nov 09, 2017 7:47 pm
- Forum: Troubleshooting and Problems
- Topic: Web portal; all applications start & translations
- Replies: 3
- Views: 6296
Re: Web portal; all applications start & translations
Hello,
We conducted tests and targeted the problem.
The correction will be deployed in the next update, in a few days.
I inform you as soon as it is online.
Regards
We conducted tests and targeted the problem.
The correction will be deployed in the next update, in a few days.
I inform you as soon as it is online.
Regards
- Thu Nov 09, 2017 3:59 pm
- Forum: Troubleshooting and Problems
- Topic: rdp from mac to window
- Replies: 4
- Views: 6753
Re: rdp from mac to window
Hello,
TSPLUS can generate an .exe that runs only on a Windows environment.
In your case, it will be necessary to create an RDP connection from the Mac, then export it to deploy it on the other Macintosh computers.
Regards
TSPLUS can generate an .exe that runs only on a Windows environment.
In your case, it will be necessary to create an RDP connection from the Mac, then export it to deploy it on the other Macintosh computers.
Regards
- Wed Nov 08, 2017 10:00 pm
- Forum: Troubleshooting and Problems
- Topic: Universal Printer: local printer selection "hidden"
- Replies: 1
- Views: 3879
Re: Universal Printer: local printer selection "hidden"
Hello,
The client-side TSPLUS component will always ask for the window to appear in the foreground.
However in rare cases other applications or components block this operation.
For these users, you can offer to open the document in PDF format, the client can then print it.
Regards
The client-side TSPLUS component will always ask for the window to appear in the foreground.
However in rare cases other applications or components block this operation.
For these users, you can offer to open the document in PDF format, the client can then print it.
Regards
- Wed Nov 08, 2017 9:53 pm
- Forum: Troubleshooting and Problems
- Topic: rdp from mac to window
- Replies: 4
- Views: 6753
Re: rdp from mac to window
Hello,
The TSPLUS client is windows-only compatible.
For mac, you need to install an RDP client, like Microsoft RDP for Mac that works very well.
I hope to have answered your question
The TSPLUS client is windows-only compatible.
For mac, you need to install an RDP client, like Microsoft RDP for Mac that works very well.
I hope to have answered your question
- Wed Nov 08, 2017 9:48 pm
- Forum: Troubleshooting and Problems
- Topic: Remote access not working on outside network or WAN or over Internet
- Replies: 6
- Views: 13269
Re: Remote access not working on outside network or WAN or over Internet
Hello,
Tell us what you want to achieve, we will give you directions.
Your tsplus server is a public server or server in a network behind an ADSL router?
Do you have a fixed public IP address?
Regards
Tell us what you want to achieve, we will give you directions.
Your tsplus server is a public server or server in a network behind an ADSL router?
Do you have a fixed public IP address?
Regards
- Wed Nov 08, 2017 9:40 pm
- Forum: Troubleshooting and Problems
- Topic: Reuse sessions
- Replies: 1
- Views: 3848
Re: Reuse sessions
Hello,
Dans AdminTool > 'server' > 'Group Policies (GPO)' vous pouvez cocher 'All disconnected session will be automatically terminated'.
Vous pouvez également saisir la valeur 0.5 pour 'Terminate any disconnected session after'.
I hope to have answered your question.
Regards
Dans AdminTool > 'server' > 'Group Policies (GPO)' vous pouvez cocher 'All disconnected session will be automatically terminated'.
Vous pouvez également saisir la valeur 0.5 pour 'Terminate any disconnected session after'.
I hope to have answered your question.
Regards