Search found 6 matches

by allmyclouds
Mon Aug 28, 2017 5:14 pm
Forum: Troubleshooting and Problems
Topic: Domain login not predifined after latest TSPlus update
Replies: 4
Views: 9401

Domain login not predifined after latest TSPlus update

I just updated to 10.40.8.5 and since the restart i always run into "wrong username or password" error after entering my username and password in the weblogin. The windows login opens and there is the local server name instead of the domainname in the username field. When i enter the username with d...
by allmyclouds
Fri Aug 11, 2017 2:35 pm
Forum: Troubleshooting and Problems
Topic: Java VM memory low
Replies: 9
Views: 14111

Re: Java VM memory low

Thanks.
by allmyclouds
Fri Aug 11, 2017 11:16 am
Forum: Troubleshooting and Problems
Topic: Java VM memory low
Replies: 9
Views: 14111

Java VM memory low

Some users get this message randomly at web login. It is a Windows Server 2012 R2.

"Java VM memory on server to low: 68 of 255 mb. Install Java 64 bit!"

Is this a message from TSPlus?

Should i install Java 64 bit?
by allmyclouds
Wed Jun 28, 2017 1:42 pm
Forum: Troubleshooting and Problems
Topic: After KB4022720 ONLY 2 users can connect
Replies: 11
Views: 23243

Re: After KB4022720 ONLY 2 users can connect

What is your windows version?
by allmyclouds
Tue May 30, 2017 7:36 am
Forum: Troubleshooting and Problems
Topic: Drag'n drop with generated client
Replies: 2
Views: 6377

Re: Drag'n drop with generated client

What works is copy/paste, but when i click on a file on my local desktop and drag it to the remote desktop there is only a "do not pass" symbol and i can't drop the file.

I have also checked the GPO and set the "Do not allow clipboard redirection"-Policy to disabled.
by allmyclouds
Mon May 29, 2017 1:07 pm
Forum: Troubleshooting and Problems
Topic: Drag'n drop with generated client
Replies: 2
Views: 6377

Drag'n drop with generated client

Is it possible to use drag'n drop with the generated client?

When i use the webclient, drag'n drop works fine.