Search found 8 matches

by Alejandro
Wed Jul 26, 2017 3:02 pm
Forum: Troubleshooting and Problems
Topic: Minimum prerequisites for connection with MAC
Replies: 3
Views: 6788

Re: Minimum prerequisites for connection with MAC

Hi again... on server have a 10.3, web server available , virtual printer 2.0, last java version on win2012 server 24gb ram (windows clients have not problems) the user have a Mac osx 10.6.8 (snow leopard) safari 5.0. do not see the tsplus web server page ask to client for printscreen, but only with...
by Alejandro
Wed Jul 26, 2017 10:58 am
Forum: Troubleshooting and Problems
Topic: Minimum prerequisites for connection with MAC
Replies: 3
Views: 6788

Minimum prerequisites for connection with MAC

Hi, we have clients with Mac os Leopard snow... c'ant update chrome or firefox... when open safari, or old chrome, see a withe screen (web connection to server)
where can i found a minimum prerequisites for MAC (OS, browsers, ecc) to allow a connection?
thank you for your attention
Alejandro
by Alejandro
Wed Jun 21, 2017 6:26 pm
Forum: Troubleshooting and Problems
Topic: PDF appears on someone elses computer when Printing
Replies: 3
Views: 7873

Re: PDF appears on someone elses computer when Printing

Hi, we have the same problem... where we need change the pdf reader? on tsplus server or on user pc???
thank you
Alejandro
by Alejandro
Wed Jun 21, 2017 5:46 pm
Forum: Troubleshooting and Problems
Topic: Printer configuration
Replies: 4
Views: 10613

Re: Printer configuration

hi... we solve it chainging parameters on our application. from windows printer not work.
thanks
by Alejandro
Tue May 23, 2017 5:50 pm
Forum: Troubleshooting and Problems
Topic: Printer configuration
Replies: 4
Views: 10613

Re: Printer configuration

so sorry but this option is not available on my server 2016, ver 10.30.5.15 with universal printer V2... please see attached file.
can you hel me to solve it?
thank you
by Alejandro
Mon May 22, 2017 10:28 am
Forum: Troubleshooting and Problems
Topic: Printer configuration
Replies: 4
Views: 10613

Printer configuration

Hi again, have an issue with a universal printer... the paper configuratio on tsplus server is A4 but from a remote app connection print on letter, landscape format. (tested all options on client generator...
have an idea to solve it?
thank you
by Alejandro
Mon May 22, 2017 9:46 am
Forum: Troubleshooting and Problems
Topic: REMOTE APP without task bar or floating pannel
Replies: 2
Views: 6338

Re: REMOTE APP without task bar or floating pannel

thank you, but a complete remote desktop is not a possible choice
thank you again.
by Alejandro
Sat May 13, 2017 4:05 pm
Forum: Troubleshooting and Problems
Topic: REMOTE APP without task bar or floating pannel
Replies: 2
Views: 6338

REMOTE APP without task bar or floating pannel

Hello, I would like to open an application directly without floating pannel and task bar. If I remove both from the configuration,but it does not open anything. If enable task bar, or floating pannel work fine. solutions for only application, closing app... close connection? If this was not possible...