Search found 19 matches
- Fri Apr 01, 2022 8:26 pm
- Forum: Troubleshooting and Problems
- Topic: Failed to validate the hardware identifier
- Replies: 1
- Views: 12860
Failed to validate the hardware identifier
Hello, we have recently moved the VM, which TSplus mobile web edition is installed, to another physical host. when the move is completed, License status in TSplus Administration Console shows "Failed to validate the hardware identifier" and we can only have 2 people login at the same time. how can w...
- Fri Aug 30, 2019 4:00 pm
- Forum: Others
- Topic: TLS 1.2/1.3 support
- Replies: 1
- Views: 20812
TLS 1.2/1.3 support
Hello,
Does TSplus's default web server support anything higher than TLS 1.0? if so, how to configure?
regards,
Alex
Does TSplus's default web server support anything higher than TLS 1.0? if so, how to configure?
regards,
Alex
- Tue Jan 29, 2019 8:08 pm
- Forum: Troubleshooting and Problems
- Topic: Latest version of TSPlus
- Replies: 1
- Views: 5511
Latest version of TSPlus
Hello,
i see 11.80 is the new version at the Announcements page which was posted on Jan 14, 2019.
but if i click "Check for Update" in AdminTool, i see 12.20.1.27
so, which one is the latest version of TSplus?
i see 11.80 is the new version at the Announcements page which was posted on Jan 14, 2019.
but if i click "Check for Update" in AdminTool, i see 12.20.1.27
so, which one is the latest version of TSplus?
- Fri Aug 17, 2018 6:40 pm
- Forum: Troubleshooting and Problems
- Topic: svcr.exe memory leak?
- Replies: 7
- Views: 14046
Re: svcr.exe memory leak?
Hello, svcr.exe is used to launch assigned remote applications. If you notice that too much memories is used, you should simply plan a reboot of your server every night. This will unfragment memory and make your server more stable. it is not about "too much memories is used". it's about "the memori...
- Thu Aug 16, 2018 1:45 pm
- Forum: Troubleshooting and Problems
- Topic: svcr.exe memory leak?
- Replies: 7
- Views: 14046
Re: svcr.exe memory leak?
Hello, is this patch made to fix this specific problem or is this just a latest release of TSplus? We have another server with 11.40.8.10 (before patch) on server2012r2 which suffer the same problem, applied the patch, reboot, same tsplus version no. reported, svcr.exe's memory footprint was about 8...
- Tue Aug 14, 2018 8:42 pm
- Forum: Troubleshooting and Problems
- Topic: svcr.exe memory leak?
- Replies: 7
- Views: 14046
Re: svcr.exe memory leak?
Thanks!
i'll report back if the issue is fixed or not.
regards,
Alex
i'll report back if the issue is fixed or not.
regards,
Alex
- Tue Aug 14, 2018 2:27 pm
- Forum: Troubleshooting and Problems
- Topic: svcr.exe memory leak?
- Replies: 7
- Views: 14046
Re: svcr.exe memory leak?
Hello,
Here are requested information.
"C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe" "svcac.bin" "C:\Program Files (x86)\TSplus\UserDesktop\files\svcac.exe"
regards,
Alex
Here are requested information.
"C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe" "svcac.bin" "C:\Program Files (x86)\TSplus\UserDesktop\files\svcac.exe"
regards,
Alex
- Mon Aug 13, 2018 3:46 pm
- Forum: Troubleshooting and Problems
- Topic: svcr.exe memory leak?
- Replies: 7
- Views: 14046
svcr.exe memory leak?
Hello, We have to reboot our server yesterday because the memory usage of process svcr.exe with user "SYSTEM" have grown to more than 3GB and the system was very slow and unresponsive. Also, it's memory consumption has grown from about 8MB (right after reboot) to about 106MB (as of this moment) in l...
- Mon Jul 23, 2018 5:26 pm
- Forum: Others
- Topic: Java concern
- Replies: 2
- Views: 16534
Re: Java concern
Thank you for your respond! i think it is about time to switch to OpenJDK...
- Thu Jul 19, 2018 3:26 pm
- Forum: Others
- Topic: Java concern
- Replies: 2
- Views: 16534
Java concern
Hello,
according to this:
https://www.java.com/en/download/release_notice.jsp
will tsplus be integrated with java or we will have to license java in order to use tsplus in the future?
according to this:
https://www.java.com/en/download/release_notice.jsp
will tsplus be integrated with java or we will have to license java in order to use tsplus in the future?