Search found 2 matches
- Tue May 02, 2017 3:17 pm
- Forum: Installation and Setup
- Topic: Server died: need license transfer.
- Replies: 1
- Views: 6489
Re: Server died: need license transfer.
I received a reply to my support request. It appears the turnaround is one business day.
- Tue May 02, 2017 1:23 am
- Forum: Installation and Setup
- Topic: Server died: need license transfer.
- Replies: 1
- Views: 6489
Server died: need license transfer.
Hello, Just wondering what the support turnaround is on license transfer or support tickets in general. We had a server die and need to generate a new license for the TSPlus installation due to new serial number. We paid for support but I'm not sure what the SLA is. I opened a support ticket at arou...