Terminal Service Plus

So I have customers on Windows Server 2008 and am currently moving them to new hyper-v boxes with server 2012 r2. I have them in their own AD OU in Active Directory running on a 2003 box (yeah I know its old and it will be replaced soon). I only allow them to log on to their server in the cloud. I g...

Disregard. I was able to stop and restart the webservices within TSPlus and that worked.

If we reinstall the product, then we have to buy a different key. How do we get around this issue?