Search found 36 matches
- Thu May 27, 2021 12:47 pm
- Forum: Troubleshooting and Problems
- Topic: Only one user can connect simultaneously
- Replies: 1
- Views: 9236
Only one user can connect simultaneously
Hello, We've had this problem several times now. TsPlus has been running for several hours/days and everything works fine. And then only one user can connect simultaneously. Then we have to restart Windows 10 and the problem does not appear anymore. Several times in the past we had to upgrade TSPlus...
- Fri May 15, 2020 2:09 pm
- Forum: Troubleshooting and Problems
- Topic: Clients can't login on the TSPlus Server
- Replies: 1
- Views: 9132
Re: Clients can't login on the TSPlus Server
Hello,
For Information:
Client can now login with new version 12.70.5.15.
Still issues with System Audit:
'Application Publishing Service' and 'Remote Desktop Services' must be running in order for TSplus to allow users to connect to the server.
Regards,
For Information:
Client can now login with new version 12.70.5.15.
Still issues with System Audit:
'Application Publishing Service' and 'Remote Desktop Services' must be running in order for TSplus to allow users to connect to the server.
Regards,
- Fri May 15, 2020 7:48 am
- Forum: Troubleshooting and Problems
- Topic: Clients can't login on the TSPlus Server
- Replies: 1
- Views: 9132
Clients can't login on the TSPlus Server
Hello, Clients can't logon on the TSPlus Server (v. 12.70.5.12), blocked after credentials on TSPlus Portal. Windows 10 Pro v1909. System audit check: TSPlusError.2020.05.15.PNG TSPlus Advanced Security log for each user: "A logon request has been granted for user computer\User because the feature i...
- Thu Feb 20, 2020 10:48 am
- Forum: Troubleshooting and Problems
- Topic: Setup-TSplus-Security.exe reported as Malware
- Replies: 3
- Views: 9728
Re: Setup-TSplus-Security.exe reported as Malware
Please upload the file on https://www.virustotal.com/gui/home/upload and paste the result here.
- Fri Feb 07, 2020 1:25 pm
- Forum: Troubleshooting and Problems
- Topic: Licence file not valid when reinstall system (SSD Died)
- Replies: 2
- Views: 8258
- Fri Feb 07, 2020 10:52 am
- Forum: Troubleshooting and Problems
- Topic: several instance of svcr.exe from several path for the same user session
- Replies: 5
- Views: 13284
Re: several instance of svcr.exe from several path for the same user session
Ok but it is stored to multiple path:
-1) C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe
-2) C:\ProgramData\svcr.exe
-3) C:\wsession\svcr.exe
and proccess are executed from all of the 3 above. Is this Normal ?
-1) C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe
-2) C:\ProgramData\svcr.exe
-3) C:\wsession\svcr.exe
and proccess are executed from all of the 3 above. Is this Normal ?
- Fri Feb 07, 2020 10:46 am
- Forum: Troubleshooting and Problems
- Topic: Licence file not valid when reinstall system (SSD Died)
- Replies: 2
- Views: 8258
Licence file not valid when reinstall system (SSD Died)
Hello, We have the following message: TSPlus Licence Error.PNG when we add the backed up licence file on the fresh OS install. The licence is outdated but continued to work before SSD died. How can I get a new licence file ? Is this because the serial Number of TSPlus change ? We get TSPlus in 2016,...
- Thu Nov 28, 2019 12:15 pm
- Forum: Installation and Setup
- Topic: Windows 10 v1909 supported ?
- Replies: 1
- Views: 18553
Windows 10 v1909 supported ?
Hello,
Is the new Windows 10 v1909 supported ?
Best regards,
Is the new Windows 10 v1909 supported ?
Best regards,
- Thu Nov 28, 2019 8:53 am
- Forum: Troubleshooting and Problems
- Topic: several instance of svcr.exe from several path for the same user session
- Replies: 5
- Views: 13284
Re: several instance of svcr.exe from several path for the same user session
Hello,
It was 12.50.11.7 not 12.20.11.7, typing error, sorry.
Now i'm on 12.50.11.20 and it's always several instance of svcr.exe for the same user session.
Regards,
It was 12.50.11.7 not 12.20.11.7, typing error, sorry.
Now i'm on 12.50.11.20 and it's always several instance of svcr.exe for the same user session.
Regards,
- Thu Nov 21, 2019 3:26 pm
- Forum: Troubleshooting and Problems
- Topic: several instance of svcr.exe from several path for the same user session
- Replies: 5
- Views: 13284
several instance of svcr.exe from several path for the same user session
Hello, I have TSPlus 12.20.11.7 I have several instance of svcr.exe from several path for the same user session in the task manager: -1) C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe -2) C:\ProgramData\svcr.exe -3) C:\wsession\svcr.exe Is this normal ? It seems to be fixed in the changelo...