Search found 25 matches

by stevek
Thu Nov 09, 2017 3:08 pm
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Another one Faulting application name: svcr.exe, version: 3.3.14.2, time stamp: 0x55fc1979 Faulting module name: svcr.exe, version: 3.3.14.2, time stamp: 0x55fc1979 Exception code: 0xc0000005 Fault offset: 0x00020fca Faulting process id: 0x7604 Faulting application start time: 0x01d35964968496bc Fau...
by stevek
Thu Nov 09, 2017 8:00 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Hi,

Still there too!!!
I have crashes every 1-3 days

If you need any trace I can provide.

Thanks in advance,
Steve
by stevek
Mon Oct 09, 2017 12:45 pm
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Hi,

One more error with the latest version, posting the log.

Thanks
Steve
by stevek
Tue Sep 26, 2017 8:32 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Hi John. Another on: (11:05:10)logonsession started (11:05:10)webime started (11:05:10)USERDOMAIN ok (11:05:10)groups ok (11:05:10)currentuser ok (11:05:10)SESSION=Session#60 (11:05:10)webclientdata started (11:05:10)Word Hours Access Restrictions ok (11:05:10)startup ok (11:05:10)logon ok (11:05:15...
by stevek
Mon Sep 18, 2017 7:28 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Another one stopped to firewall and not continue to WUSER check: (10:04:03)logonsession started (10:04:03)webime started (10:04:03)USERDOMAIN ok (10:04:03)groups ok (10:04:03)currentuser ok (10:04:03)SESSION=Session#174 (10:04:03)webclientdata started (10:04:03)Word Hours Access Restrictions ok (10:...
by stevek
Fri Sep 15, 2017 8:58 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

One more error: (11:44:00)logonsession started (11:44:00)webime started (11:44:00)USERDOMAIN ok (11:44:00)groups ok (11:44:00)currentuser ok (11:44:00)SESSION=Session#197 (11:44:00)webclientdata started (11:44:00)Word Hours Access Restrictions ok (11:44:00)startup ok (11:44:00)logon ok (11:44:04)CLI...
by stevek
Tue Sep 12, 2017 6:33 pm
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Hi, The problem with the latest version is not as usual as before but still here: (10:50:01)logonsession started (10:50:01)webime started (10:50:01)USERDOMAIN ok (10:50:01)groups ok (10:50:01)currentuser ok (10:50:01)SESSION=Session#155 (10:50:01)webclientdata started (10:50:01)Word Hours Access Res...
by stevek
Thu Jul 13, 2017 12:16 pm
Forum: Troubleshooting and Problems
Topic: 10.40.7.7 - the progress bar does not appear anymore
Replies: 0
Views: 5091

10.40.7.7 - the progress bar does not appear anymore

Hi,

The progress bar does not appear anymore with the latest version.
The problem happens with latest version in 2 servers and the setting is checked in "Session Opening Preference".

Kind regards,
Steve
by stevek
Wed Jul 12, 2017 3:21 pm
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Hello, With the latest version 10.40.7.7 I don't have any problems so far (2 working days), but I can replace the files and inform you if something happens again. The side effect is that the progress bar does not appear anymore (without changing the setting in Session Opening Preference). Kind regar...
by stevek
Thu Jul 06, 2017 5:58 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 87969

Re: random crashes of svcr.exe -black screen on user

Hi, 2 more crashes with the 10.40.7.4 version: Capture.PNG (07:44:32)logonsession started (07:44:32)webime started (07:44:32)USERDOMAIN ok (07:44:32)groups ok (07:44:32)currentuser ok (07:44:32)SESSION=Session#3 (07:44:32)webclientdata started (07:44:32)Word Hours Access Restrictions ok (07:44:33)st...