Search found 10 matches

by tricer
Sun May 12, 2019 4:19 pm
Forum: Troubleshooting and Problems
Topic: Printing Issues
Replies: 0
Views: 6740

Printing Issues

In the past week our printing has stopped working, we don't use the universal printer and never had we have always used normal RDP printing. What I have noticed is that the print queue on the server see the document come in and out and it reaches the client computer but it just never prints. Anyone ...
by tricer
Wed Oct 10, 2018 12:45 am
Forum: Troubleshooting and Problems
Topic: Remote Connections set at black screen since upgrade 11.60.10.5
Replies: 8
Views: 13770

Re: Remote Connections set at black screen since upgrade 11.60.10.5

My issue was related to an unsupported video driver, Oliver and his team help me figure that out

Thanks again
by tricer
Tue Oct 09, 2018 12:33 pm
Forum: Troubleshooting and Problems
Topic: Remote Connections set at black screen since upgrade 11.60.10.5
Replies: 8
Views: 13770

Re: Remote Connections set at black screen since upgrade 11.60.10.5

I have installing the update and still not able to log in with more than 1 user at a time.

I am running 11.60.10.8 after the update
by tricer
Mon Oct 08, 2018 10:42 pm
Forum: Troubleshooting and Problems
Topic: Remote Connections set at black screen since upgrade 11.60.10.5
Replies: 8
Views: 13770

Re: Remote Connections set at black screen since upgrade 11.60.10.5

I am working with support to see we can get the issue fixed, I have uninstalled and reinstalled with no luck and now my license is not working either... Oliver and his group will make it right they always do
by tricer
Mon Oct 08, 2018 10:12 pm
Forum: Troubleshooting and Problems
Topic: Remote Connections set at black screen since upgrade 11.60.10.5
Replies: 8
Views: 13770

Re: Remote Connections set at black screen since upgrade 11.60.10.5

funny I did the same thing, I was like I am a little bit behind let me buy support and upgrade and now I am dead in the water...
by tricer
Mon Oct 08, 2018 8:42 pm
Forum: Troubleshooting and Problems
Topic: Explorer.exe Opening Terminal Server Screen
Replies: 3
Views: 6836

Re: Explorer.exe Opening Terminal Server Screen

I wish I did because I would be doing that right now... instead I have a system that is useless
by tricer
Mon Oct 08, 2018 8:04 pm
Forum: Troubleshooting and Problems
Topic: Explorer.exe Opening Terminal Server Screen
Replies: 3
Views: 6836

Re: Explorer.exe Opening Terminal Server Screen

Seems 11.60.10.5 has some major issues and should have never been released
by tricer
Mon Oct 08, 2018 7:42 pm
Forum: Troubleshooting and Problems
Topic: Remote Connections set at black screen since upgrade 11.60.10.5
Replies: 8
Views: 13770

Remote Connections set at black screen since upgrade 11.60.10.5

Over the weekend I figured it was time to upgrade to 11.6 as I was running 11.3. I am running Windows 10 Pro and since the upgrade to 11.6.10.5 I am unable to get more then 1 user to successfully to connect, the 1st user can get in with no issue however the other users never get past a black screen,...
by tricer
Mon Jun 06, 2016 9:55 pm
Forum: Troubleshooting and Problems
Topic: Printing to remote client network printer
Replies: 2
Views: 5996

Re: Printing to remote client network printer

i am starting to think the issue is the server is running home premium not professional, upgrading it to professional next week
by tricer
Sun Jun 05, 2016 8:32 pm
Forum: Troubleshooting and Problems
Topic: Printing to remote client network printer
Replies: 2
Views: 5996

Printing to remote client network printer

I have a client that has a remote office and they are looking to do remote printing while in the remote office. They have the same exact printer at both locations the server is running windows 7 and the remote computer is running windows 10, the x64 printer driver is installed. no matter what I do t...