Search found 34 matches
- Mon Dec 03, 2018 5:23 am
- Forum: Troubleshooting and Problems
- Topic: Where is the Support - "Open a Ticket" gone?
- Replies: 1
- Views: 4601
Where is the Support - "Open a Ticket" gone?
https://tsplus.org/ Recent support tickets lodged cannot be accessed? Site now redirects and my correct credentials no longer work? (https://support.tsplus.net/ ---> https://terminalserviceplus.freshdesk.com/support/home or https://tsplus.org/tsplus-support-engl/ ). Multiple browsers tested. Firefox...
- Fri Nov 16, 2018 9:12 am
- Forum: Troubleshooting and Problems
- Topic: TSplus Highjacking Teamviewer Connections?
- Replies: 1
- Views: 4812
- Fri Nov 16, 2018 9:01 am
- Forum: Troubleshooting and Problems
- Topic: TSplus Highjacking Teamviewer Connections?
- Replies: 1
- Views: 4812
TSplus Highjacking Teamviewer Connections?
Hello to all Since installing the latest TSplus install Friday last week, a mirroring of sessions is occurring. The local user of the main TSplus machine cannot see it and their desktop appears as normal, BUT, if a users is remoting into the main TSplus machine via Teamviewer, and then someone conne...
- Tue Oct 16, 2018 8:38 am
- Forum: Installation and Setup
- Topic: Teamviewer and TSplus Connect Issues
- Replies: 3
- Views: 14234
Teamviewer and TSplus Connect Issues
Hello to all Teamviewer.png We have 2 sites with this issue. Both Windows 7 Pro. We have PORT 3399 listed in TSplus Admin but the ports do not exist in the Router or Windows Firewall. It is effectively disabled. The clients only use internally. Teamviewer is our only means of access and it is confli...
- Mon Aug 27, 2018 12:44 am
- Forum: Troubleshooting and Problems
- Topic: TSPlus and Teamviewer conflict
- Replies: 4
- Views: 9851
Re: TSPlus and Teamviewer conflict
TSPlus and Teamviewer conflictadmin wrote:Hello,
You need to beware of Teamviewer default settings which may conflict TSplus TCP port which are the 80, 443 and 3389 as default.
What are the suggestions on correcting this?
Is there a change required in Teamviewer?
What is the best option?
Sean
- Wed May 09, 2018 2:39 am
- Forum: Troubleshooting and Problems
- Topic: SysTray auto run RemoteApp not displaying.
- Replies: 1
- Views: 6024
SysTray auto run RemoteApp not displaying.
Hello Support Can you please review the below email information submitted. With my recent install and 2 install license migrations I cannot get our system tray remoteapp to display? Our main program (GeeDee Desktop) will launch our emailhandler app and minimise it to systray. It works fine under the...
- Tue Dec 13, 2016 5:27 am
- Forum: Troubleshooting and Problems
- Topic: Windows 7: No more connections can be made to this remote computer
- Replies: 6
- Views: 22691
Re: Windows 7: No more connections can be made to this remote computer
Just so that you are all clear on the situation, the local PCs cannot browse to mapped shares on the TSplus machine. I only have 2 PCs attempting to do this out of all the users. When all the users are in, these 2 TSplus sessions, are also being refused connections to that same local share. Again, t...
- Tue Dec 13, 2016 5:10 am
- Forum: Troubleshooting and Problems
- Topic: Windows 7: No more connections can be made to this remote computer
- Replies: 6
- Views: 22691
Re: Windows 7: No more connections can be made to this remote computer
Clearly one would think that the TSplus system is catering for more that 5 or 6 users??? Event Logs are offering no further insight. After recommended changes the issue restriction is still persisting. This is a limitation of Windows 7 and or the TSplus install. I am running your desired Windows 7 P...
- Mon Dec 05, 2016 12:35 pm
- Forum: Troubleshooting and Problems
- Topic: Windows 7: No more connections can be made to this remote computer
- Replies: 6
- Views: 22691
Windows 7: No more connections can be made to this remote computer
Hi all I have a very well speced Windows 7 PC and I am having an issue with mapped drives. Once I hit about 15 users the mapped network drives fail. If I disconnect the drives and attempt to reconnect I get the below message... Connections.png Can anybody suggest a solution and a reason for the prob...
- Fri Nov 04, 2016 4:11 pm
- Forum: Installation and Setup
- Topic: MS Outlook Usage on Client Side within a Session
- Replies: 13
- Views: 39415
MS Outlook Usage on Client Side within a Session
Hello all Can someone please shed some light on this one? I have stumbled across some information with regards to "Using the user PC local Outlook to send mails within a session". (http://docplayer.net/2332825-Local-pc-tsplus-server-communicating-advanced-capabilities-developer-guide.html) Can this ...