Search found 34 matches

by geedee
Mon Dec 03, 2018 5:23 am
Forum: Troubleshooting and Problems
Topic: Where is the Support - "Open a Ticket" gone?
Replies: 1
Views: 4601

Where is the Support - "Open a Ticket" gone?

https://tsplus.org/ Recent support tickets lodged cannot be accessed? Site now redirects and my correct credentials no longer work? (https://support.tsplus.net/ ---> https://terminalserviceplus.freshdesk.com/support/home or https://tsplus.org/tsplus-support-engl/ ). Multiple browsers tested. Firefox...
by geedee
Fri Nov 16, 2018 9:12 am
Forum: Troubleshooting and Problems
Topic: TSplus Highjacking Teamviewer Connections?
Replies: 1
Views: 4812

Re: TSplus Highjacking Teamviewer Connections?

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by geedee
Fri Nov 16, 2018 9:01 am
Forum: Troubleshooting and Problems
Topic: TSplus Highjacking Teamviewer Connections?
Replies: 1
Views: 4812

TSplus Highjacking Teamviewer Connections?

Hello to all Since installing the latest TSplus install Friday last week, a mirroring of sessions is occurring. The local user of the main TSplus machine cannot see it and their desktop appears as normal, BUT, if a users is remoting into the main TSplus machine via Teamviewer, and then someone conne...
by geedee
Tue Oct 16, 2018 8:38 am
Forum: Installation and Setup
Topic: Teamviewer and TSplus Connect Issues
Replies: 3
Views: 14234

Teamviewer and TSplus Connect Issues

Hello to all Teamviewer.png We have 2 sites with this issue. Both Windows 7 Pro. We have PORT 3399 listed in TSplus Admin but the ports do not exist in the Router or Windows Firewall. It is effectively disabled. The clients only use internally. Teamviewer is our only means of access and it is confli...
by geedee
Mon Aug 27, 2018 12:44 am
Forum: Troubleshooting and Problems
Topic: TSPlus and Teamviewer conflict
Replies: 4
Views: 9851

Re: TSPlus and Teamviewer conflict

admin wrote:Hello,

You need to beware of Teamviewer default settings which may conflict TSplus TCP port which are the 80, 443 and 3389 as default.
TSPlus and Teamviewer conflict
What are the suggestions on correcting this?
Is there a change required in Teamviewer?
What is the best option?
Sean
by geedee
Wed May 09, 2018 2:39 am
Forum: Troubleshooting and Problems
Topic: SysTray auto run RemoteApp not displaying.
Replies: 1
Views: 6024

SysTray auto run RemoteApp not displaying.

Hello Support Can you please review the below email information submitted. With my recent install and 2 install license migrations I cannot get our system tray remoteapp to display? Our main program (GeeDee Desktop) will launch our emailhandler app and minimise it to systray. It works fine under the...
by geedee
Tue Dec 13, 2016 5:27 am
Forum: Troubleshooting and Problems
Topic: Windows 7: No more connections can be made to this remote computer
Replies: 6
Views: 22691

Re: Windows 7: No more connections can be made to this remote computer

Just so that you are all clear on the situation, the local PCs cannot browse to mapped shares on the TSplus machine. I only have 2 PCs attempting to do this out of all the users. When all the users are in, these 2 TSplus sessions, are also being refused connections to that same local share. Again, t...
by geedee
Tue Dec 13, 2016 5:10 am
Forum: Troubleshooting and Problems
Topic: Windows 7: No more connections can be made to this remote computer
Replies: 6
Views: 22691

Re: Windows 7: No more connections can be made to this remote computer

Clearly one would think that the TSplus system is catering for more that 5 or 6 users??? Event Logs are offering no further insight. After recommended changes the issue restriction is still persisting. This is a limitation of Windows 7 and or the TSplus install. I am running your desired Windows 7 P...
by geedee
Mon Dec 05, 2016 12:35 pm
Forum: Troubleshooting and Problems
Topic: Windows 7: No more connections can be made to this remote computer
Replies: 6
Views: 22691

Windows 7: No more connections can be made to this remote computer

Hi all I have a very well speced Windows 7 PC and I am having an issue with mapped drives. Once I hit about 15 users the mapped network drives fail. If I disconnect the drives and attempt to reconnect I get the below message... Connections.png Can anybody suggest a solution and a reason for the prob...
by geedee
Fri Nov 04, 2016 4:11 pm
Forum: Installation and Setup
Topic: MS Outlook Usage on Client Side within a Session
Replies: 13
Views: 39415

MS Outlook Usage on Client Side within a Session

Hello all Can someone please shed some light on this one? I have stumbled across some information with regards to "Using the user PC local Outlook to send mails within a session". (http://docplayer.net/2332825-Local-pc-tsplus-server-communicating-advanced-capabilities-developer-guide.html) Can this ...