Search found 6 matches
- Thu Mar 10, 2016 2:56 pm
- Forum: Troubleshooting and Problems
- Topic: Universal Print problem on Azure virtual machine
- Replies: 9
- Views: 12584
Re: Universal Print problem on Azure virtual machine
Hello TSplus support team Now the printing problem is solved! I have updated from version 9.20.3.3 to version 9.20.3.9 and the Universal Printer works. I will now order the first license of TSplus for one of my customers and I'm sure it will not be the last one. Thank you for the support. Regards, M...
- Thu Mar 10, 2016 12:31 pm
- Forum: Troubleshooting and Problems
- Topic: Universal Print problem on Azure virtual machine
- Replies: 9
- Views: 12584
Re: Universal Print problem on Azure virtual machine
Addition to the above post: the exact Name of the subfolder is "C:\Users\Nameoftheuser\RDP6\MyPDFprinting".
- Thu Mar 10, 2016 12:16 pm
- Forum: Troubleshooting and Problems
- Topic: Universal Print problem on Azure virtual machine
- Replies: 9
- Views: 12584
Re: Universal Print problem on Azure virtual machine
Thank you Olivier I have turned off the AntiVirus program on my PC but that doesn't help. Now, in the subfolder C:\Users\Nameoftheuser\RDP6 I have found a PDF-file with the data of my last print job. So it seems that the data is correctly transfered to the client but the print job is not started. Do...
- Thu Mar 10, 2016 8:11 am
- Forum: Troubleshooting and Problems
- Topic: Universal Print problem on Azure virtual machine
- Replies: 9
- Views: 12584
Re: Universal Print problem on Azure virtual machine
Hello TSplus support team I have now new discoveries: I only have the problem described above on my own PC. On my PC Windows 10 Home Edition (64-bit) is installed. I have done some tests on a PC of my customer, who work with Windows Vista. On this Vista PC the Universal driver works fine. So my conc...
- Mon Mar 07, 2016 11:47 am
- Forum: Troubleshooting and Problems
- Topic: Universal Print problem on Azure virtual machine
- Replies: 9
- Views: 12584
Re: Universal Print problem on Azure virtual machine
Hello, thank you for answering. I am evaluating your product for a customer and I hope that I can find a solution for my Problem, because beside of this printing problem I like your product. I work with the Universal Printer as you mentioned it first. And with the Universal Printer I have the proble...
- Sun Mar 06, 2016 9:37 am
- Forum: Troubleshooting and Problems
- Topic: Universal Print problem on Azure virtual machine
- Replies: 9
- Views: 12584
Universal Print problem on Azure virtual machine
Hello I have installed TSplus on an Azure virtual machine (Windows Server 2012 R2). TSplus works fine, but I can't print with Universal Printing tool. I start my TSplus RemoteApp client from a Windows 10 machine. When I start a print job, I can chose the Universal Printer. It seems that everything w...