Search found 5 matches

by Samy
Fri Jul 01, 2016 12:46 am
Forum: Troubleshooting and Problems
Topic: Hidden System Tray - Kaspersky pops-up everytime resize of HTML5 screen
Replies: 1
Views: 4305

Hidden System Tray - Kaspersky pops-up everytime resize of HTML5 screen

Greetings, Environment: TSPlus Version: 9.30.5.30 Windows 2012 R2 Server Kaspersky Endpoint Security for Windows. Issue: We have recently noticed and it is annoying, when we resize TSPlus web page session (HTML5), Kaspersky Endpoint Management interface pops-up. Observation/checks: 1. This occurrenc...
by Samy
Tue Jun 07, 2016 1:06 am
Forum: Troubleshooting and Problems
Topic: UrlonClient - UAC Pop-up
Replies: 1
Views: 4522

UrlonClient - UAC Pop-up

Hi Support, Current TsPlus Version: upgraded to 9.30.6.5 We have Url shortcut which needs to be opened on the client side. When we click on the URL from the Application Portal, we get "User Account Control" pop-up for Administrator password. Please see attached. When we enter the administrator passw...
by Samy
Wed Dec 02, 2015 10:36 pm
Forum: Troubleshooting and Problems
Topic: Windows 2012 IIS Configuration Questions
Replies: 8
Views: 18792

Re: Windows 2012 IIS Configuration Questions

I have followed the steps as advised in your post.

Uninstalled Java from the server. Downloaded offline version of Java 8 Update 66(64-bit) version from Oracle site and performed install.

Restarted the server. No Luck.
Reinstalled TSPlus latest version. No Luck.

Any other suggestions.
by Samy
Mon Nov 30, 2015 11:39 am
Forum: Troubleshooting and Problems
Topic: Windows 2012 IIS Configuration Questions
Replies: 8
Views: 18792

Re: Windows 2012 IIS Configuration Questions

TSplus version: 8.40.11.26 Windows 2012 R2 DataCentre IIS is NOT installed. The built-in HTTP and HTTPS server is not listening on port 80 and 443. The HTML5 pages are installed on this system. JAVA is installed on this server. Restarted the Web servers few times. No luck. Performed netstat -o and f...
by Samy
Tue Nov 03, 2015 12:56 am
Forum: Troubleshooting and Problems
Topic: Remote Application Portal icon remove issues
Replies: 1
Views: 5641

Remote Application Portal icon remove issues

TSPlus Release: 8.40.10.26 We have added 4 custom Applications to the Application Publishing for a single user account, later we have clicked on "Remove selected" to remove couple of those assigned applications from the "Management of Published Applications", Still those removed icons are showing up...