Search found 6 matches

by csva
Mon Mar 09, 2020 5:32 am
Forum: Troubleshooting and Problems
Topic: CLIENT CANNOT LOGIN TO ONE TSPLUS SERVER
Replies: 2
Views: 10595

Re: CLIENT CANNOT LOGIN TO ONE TSPLUS SERVER

Also, if I turn off the firewall the client can connect successfully.
by csva
Mon Mar 09, 2020 3:04 am
Forum: Troubleshooting and Problems
Topic: CLIENT CANNOT LOGIN TO ONE TSPLUS SERVER
Replies: 2
Views: 10595

CLIENT CANNOT LOGIN TO ONE TSPLUS SERVER

I have one client who cannot connect to one of our 2 tsplus servers either with RDP or web. Client receives standard windows RDP cannot connect because... message. Last connection about 3 days ago, they have been connecting for about a year. All other clients from other location connect successfully...
by csva
Mon Aug 05, 2019 2:20 pm
Forum: Troubleshooting and Problems
Topic: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15
Replies: 4
Views: 11167

Re: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Applied both the TSplus latest update and the Windows 10 1903 update. Both successful this time.
by csva
Mon Jul 29, 2019 2:20 pm
Forum: Troubleshooting and Problems
Topic: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15
Replies: 4
Views: 11167

Re: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Yesterday evening I did a Windows 10 Recovery to uninstall 1903 and revert back to 1809. I re-installed TSP 12.30.5.9 and everything is now working correctly.
by csva
Sun Jul 28, 2019 4:44 am
Forum: Troubleshooting and Problems
Topic: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15
Replies: 4
Views: 11167

WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

SUCCESSFUL: Windows 10 1903 10.0.18362.267 update. NOT SUCCESSFUL: TSP 12.40.7.15 Error Message: The release of 10.0.18362.267 win_10 is not supported. Any help would be greatly appreciated. Thank you... --- UPDATE 07/28/2019 13:34 After Windows 10 update 1903 TSP 12.30.5.9 is now in single user mod...
by csva
Mon Jul 27, 2015 7:36 pm
Forum: Others
Topic: SUPPORT.EXE REMOTE CONTROL UTILITY
Replies: 1
Views: 8877

SUPPORT.EXE REMOTE CONTROL UTILITY

I can't seem to figure out what the SUPPORT.EXE Remote Control Utility does? I've looked through all the documentation, FAQs, etc.

Thanks.