Search found 3 matches
- Tue Jul 07, 2015 4:04 pm
- Forum: Installation and Setup
- Topic: v5.20 cannot locate License only Product ID
- Replies: 3
- Views: 10405
Re: v5.20 cannot locate License only Product ID
Just received email update -- Thank you !! merci beaucoup
- Tue Jul 07, 2015 3:50 pm
- Forum: Installation and Setup
- Topic: v5.20 cannot locate License only Product ID
- Replies: 3
- Views: 10405
Re: v5.20 cannot locate License only Product ID
I've opened a ticket yesterday after purchase - no response as of yet. Here is a screen cap -- there is no License tab. Where is the license screen? This is why I cannot install or upgrade. All I have is a Product ID (which is darkend out of this screen capture). tsplusscreen1.JPG Where the heck can...
- Tue Jul 07, 2015 12:49 pm
- Forum: Installation and Setup
- Topic: v5.20 cannot locate License only Product ID
- Replies: 3
- Views: 10405
v5.20 cannot locate License only Product ID
Been running v5.20.12.10 for years > purchased upgrade > cannot install / cannot find license in v.5.20.12.10 only Product ID Admin Tool only says: License Activated -- none of the updates found will install. There is a link to update/show license but it wont install without support plan purchased. ...