Hi, I need to move my TSplus to a new server, so i extended the support (which cost me £80) then opened a ticket, how long does this take ? i've heard nothing back in 12+ hours ..
Thanks
Search found 13 matches
- Thu Aug 18, 2016 4:38 am
- Forum: Troubleshooting and Problems
- Topic: License transfer request
- Replies: 1
- Views: 4831
- Sat Nov 28, 2015 8:49 am
- Forum: Installation and Setup
- Topic: TS Plus Re-installation Transfers
- Replies: 5
- Views: 13378
Re: TS Plus Re-installation Transfers
Its a con really isn't it, if you already bought it once, the software should have a deactivate and transfer feature which the user can use. rather than forcing them to pay more. It would be very easy to implement you just have TSplus check on-line if software with that license is running elsewhere,...
- Sat Nov 28, 2015 8:43 am
- Forum: Troubleshooting and Problems
- Topic: Problem - Reconnect Session Logoff
- Replies: 9
- Views: 20222
Re: Problem - Reconnect Session Logoff
Perdon pero voy a escribir en español. Este problema se presenta en las nuevas versiones, 8.40.10.30; 8.40.11.10, no en las anteriores. La configuracion está como corresponde y no hay problema de licencias. Cuando uno intenta dejar una sesion desconectada, en lugar de desconectarse, se cierra. Es u...
- Thu Nov 19, 2015 11:25 am
- Forum: Troubleshooting and Problems
- Topic: Sessions Disconnect regardless of settings
- Replies: 16
- Views: 33929
Re: Sessions Disconnect regardless of settings
I will give this a go out of office hours.
Thanks
Thanks
- Mon Nov 16, 2015 12:19 pm
- Forum: Troubleshooting and Problems
- Topic: Sessions Disconnect regardless of settings
- Replies: 16
- Views: 33929
Re: Sessions Disconnect regardless of settings
Could you confirm please....
Should those processes run when it is set to use Windows shell on the session opening settings ?
Am I correct it's a sign the setting is being ignored if they are running ?
Thanks
Should those processes run when it is set to use Windows shell on the session opening settings ?
Am I correct it's a sign the setting is being ignored if they are running ?
Thanks
- Fri Nov 13, 2015 6:15 pm
- Forum: Troubleshooting and Problems
- Topic: Sessions Disconnect regardless of settings
- Replies: 16
- Views: 33929
Re: Sessions Disconnect regardless of settings
@Inetiauk your hack seems to have fixed my issue as well great catch i did notice when using the html5 client I must go to start and disconnect I can not simply close the browser tab or it will automatically log off the session, but if I do start --> disconnect the session stays open. also i have n...
- Fri Nov 13, 2015 1:05 am
- Forum: Troubleshooting and Problems
- Topic: Sessions Disconnect regardless of settings
- Replies: 16
- Views: 33929
Re: Sessions Disconnect regardless of settings
Even though TSplus (latest version , updated today) is set to 'use native windows shell when opening sessions' When i look at a logged in user in task manager, I see login-session and logout when disconnected processes, surely they shouldn't be running ? is it ignoring the setting and using TSplus s...
- Thu Nov 12, 2015 11:47 pm
- Forum: Troubleshooting and Problems
- Topic: Sessions Disconnect regardless of settings
- Replies: 16
- Views: 33929
Re: Sessions Disconnect regardless of settings
Hi, this problem has not been solved, I have updated TSplus, i've switched to using windows for sessions instead of tsplus, its the same. The only thing i haven't tried is installing the RDS role and switching to RDS mode under the license tab ? i wonder will this make any difference ? is it support...
- Fri Nov 06, 2015 11:20 am
- Forum: Troubleshooting and Problems
- Topic: Sessions Disconnect regardless of settings
- Replies: 16
- Views: 33929
Re: Sessions Disconnect regardless of settings
Thanks Jeffrey, Which OS are these customers on please ? I had these set as above except the 2 KeepAlive ones, which I just added, I will wait until later tonight when I can reboot the VM and see if this makes a difference. In the meantime here are the rest of my registry settings for Terminal Servi...
- Fri Nov 06, 2015 9:10 am
- Forum: Troubleshooting and Problems
- Topic: Problem - Reconnect Session Logoff
- Replies: 9
- Views: 20222
Re: Problem - Reconnect Session Logoff
I'm suffering from this amongst other (worse but similar) problems, please see my new thread I just started.