Search found 6 matches

by dougalthedog
Tue May 24, 2016 10:19 am
Forum: Troubleshooting and Problems
Topic: Transfer TSPlus to new computer
Replies: 5
Views: 9368

Re: Transfer TSPlus to new computer

Hi Olivier,

Can you contact me by email to discuss please?

Thanks.
by dougalthedog
Thu May 19, 2016 4:49 pm
Forum: Troubleshooting and Problems
Topic: Transfer TSPlus to new computer
Replies: 5
Views: 9368

Re: Transfer TSPlus to new computer

Someone has just emailed me another support.lic file - this is useless as I still only have 3 users!
by dougalthedog
Thu May 19, 2016 4:48 pm
Forum: Troubleshooting and Problems
Topic: Transfer TSPlus to new computer
Replies: 5
Views: 9368

Re: Transfer TSPlus to new computer

Ticket #7943085

Thanks.
by dougalthedog
Thu May 19, 2016 2:43 pm
Forum: Troubleshooting and Problems
Topic: Transfer TSPlus to new computer
Replies: 5
Views: 9368

Transfer TSPlus to new computer

Hi, I am attempting to move TSPlus (10 user) from an old to new server. I emailed support and was told I had to purchase a new support contract in order to do this which I have done. I then provided all requested details to support and they sent me back a 3 user licence! Now nobody from support will...
by dougalthedog
Thu Dec 03, 2015 5:13 pm
Forum: Suggestions and Feedback
Topic: Demo Expiry Limit
Replies: 11
Views: 48564

Re: Demo Expiry Limit

Surely once the trial expires it should revert to standard MS remote desktop capabilities?

In fact older versions of Tsplus when installed on MS Servers gave you the number of connections you purchased plus 2 additional sessions (which you would have without Tsplus) if I remember correctly.
by dougalthedog
Tue Oct 28, 2014 6:30 pm
Forum: Troubleshooting and Problems
Topic: Help TSPLUS stop working
Replies: 13
Views: 29548

Re: Help TSPLUS stop working

Hi,

I am still having problems with server 2012
I've tried the following:

1. Disable Automatic Windows Updates.
2. Uninstall Windows Update KB 2973501
3. Restart
4. Install compatability update
5. Restart.

I can still only get 2 concurrent sessions.
Running TSPlus V6.70.11.3