Search found 9 matches

by arlesterc
Sat Nov 15, 2014 1:49 am
Forum: Installation and Setup
Topic: Can't generate licenses
Replies: 0
Views: 6459

Can't generate licenses

I log into my license generating account, fill in all the blanks but nothing happens when I try to click Generate. Tried with Windows 7, Windows XP, IE, Chrome, Firefox. Also tried trial and permanent.
by arlesterc
Thu Nov 13, 2014 10:12 am
Forum: Installation and Setup
Topic: moving license to a new server
Replies: 1
Views: 6404

moving license to a new server

I am authorized to generate TS Plus serials. I have a client that is consolidating their servers. Currently they have two servers that have TS Plus on them. After the consolidation the two will have been decommissioned and there will be a new server we need TS Plus on. The user count will stay the s...
by arlesterc
Mon Jul 21, 2014 7:47 pm
Forum: Troubleshooting and Problems
Topic: Remove universal printer
Replies: 6
Views: 12945

Re: Remove universal printer

Thanks for this. We did delete the printer per the instructions earlier but on reboot it seems to still be there. Is there something special we have to do?
by arlesterc
Sun Jul 20, 2014 9:07 pm
Forum: Troubleshooting and Problems
Topic: Remove universal printer
Replies: 6
Views: 12945

Re: Remove universal printer

I am interested in this as well as it seems that universalprintdriver.exe is crashing and causing other programs to crash. If I remove how would I reinstall?
by arlesterc
Mon Jun 30, 2014 8:14 am
Forum: Others
Topic: TS Plus - Sandboxing
Replies: 2
Views: 11122

Re: TS Plus - Sandboxing

Thanks. I will give that a try.
by arlesterc
Fri Jun 27, 2014 2:28 am
Forum: Others
Topic: TS Plus - Sandboxing
Replies: 2
Views: 11122

TS Plus - Sandboxing

We have a program from a vendor that currently works for only one user on a Windows 2008 R2 running TS Plus It is a program that gets invoked for user in their profile when they login and what it does is that whenever they go to print a document, they get a popup that asks them to enter some informa...
by arlesterc
Thu Feb 27, 2014 3:17 am
Forum: Installation and Setup
Topic: TS Plus working in conjunction with RDS
Replies: 1
Views: 6332

TS Plus working in conjunction with RDS

Can I have TS Plus working on a server at the same time as I have Microsoft's RDS on the server? If so how? If not, and I want TS Plus but don't care about RDS, how do I disable/get rid of RDS?
by arlesterc
Fri Feb 21, 2014 5:03 am
Forum: Installation and Setup
Topic: Restrict user to 1 session keep session despite disconnect
Replies: 2
Views: 7430

Restrict user to 1 session keep session despite disconnect

I want to set up TS Plus for one user so that they can not have multiple sessions - they can only have one session - and that if they do lose their connection - ISP/network outage - then when the network comes back they can they will be taken to their last session - they will not be given a new sess...