Terminal Service Plus

Hello, Please update to the lastest release and try again, make sure you have filled in the domain field with the domain or hostname. If this issue still persist, activate the following logs and send them to us by opening a support ticket. On client side Activate the logs on the client side by creat...

Hello,

You will need to open a support ticket so that we can diagnose and fix your issue. This happens when you change your hardware bin installing TSplus on a different computer.

https://support.tsplus.net/

Hello, This means that explorer.exe dependencies are met by the application you are publishing. There is a notable difference between opening a session with a full desktop for the users than without it for a newly created user as some registry keys and profile folder may go missing. This is why in s...

Hello, There is no issue when using a recent release of TSplus. If you are using an older release v12 or below you can check the following workaround : - Set the group policy to allow Remote Control without user consent , - Then you can use the following batch file to shadow or remote control a sess...

Hello,

You need to allow access to RDP protocol TCP 3389/443/80 depending on your connection method preference through your VPN router.

Hello,

The virtual printer is an option that you can activate from the add on option in the admin tool : https://docs.dl-files.com/tsplus/virtual-printer

Hello, Open an admin tool, and check that the web server is running. If not, click on "Restart Web Server". If the server won't start, make sure you have not installed another web server or application that would be using the TCP port 80 and/or 443 (Skype and Teamviewer for example). One easy test t...

Hello,

No it cannot be turned off.

Hello, If TSplus runs now you do not need to run any more auditing. This issue occurs only if you installed TSplus on a new server and applied many years of windows update afterwards before installing TSplus which may lead to compatibility issues or a security software preventing TSplus to run prope...

Hello,

Yes specific procedures do exist for Azure AD as this active directory differs a little bit from standard AD. Please open a support ticket if you need some guidance for your setup.