Certificates Failed to Renew

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dcipher
Posts: 200
Joined: Fri Jul 25, 2014 6:22 pm

Certificates Failed to Renew

Post by dcipher » Thu Jun 17, 2021 7:08 pm

Hi

Is there an issue with Lets Encrypt because my certificates have been renewing without any issues until yesterday when one of my certificates did not auto-renew?

Thanks,
Simon

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bzdega
Posts: 139
Joined: Tue Nov 14, 2017 9:34 am

Re: Certificates Failed to Renew

Post by bzdega » Fri Jun 18, 2021 7:04 am

Hi,

I have this issue on one of my systems, too.

I discovered (in the log files), that the systeme could not reach acme-v02.api.letsencrypt.org.

After i did a ping acme-v02.api.letsencrypt.org, letsencrypt was reachable again and i could renew the certificate manuelly.

Hope this helps.

Michael

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admin
Site Admin
Posts: 1635
Joined: Wed Sep 05, 2012 6:38 am

Re: Certificates Failed to Renew

Post by admin » Thu Jul 01, 2021 8:27 am

Hello,

Our dev team is working on this subject and it should be fixed soon.
Olivier
TSplus support team administrator
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dcipher
Posts: 200
Joined: Fri Jul 25, 2014 6:22 pm

Re: Certificates Failed to Renew

Post by dcipher » Mon Aug 09, 2021 6:21 pm

Has this been fixed yet?

Thanks,
Simon

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admin
Site Admin
Posts: 1635
Joined: Wed Sep 05, 2012 6:38 am

Re: Certificates Failed to Renew

Post by admin » Tue Aug 10, 2021 8:51 am

Hello,

Yes it has been fixed, updating TSplus will fix this issue.
Olivier
TSplus support team administrator
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