Support licencing problem

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Support licencing problem

Post by omaraboy » Tue Apr 13, 2021 12:56 pm

My support service expires on 04/22/2021, I just bought a support for 2 years and activated it on the server but it keeps showing me that it expires on 04/22/2021. Will the new period be automatically updated when the current one expires? I wouldn't want to be without support activated after 4/22.
I opened "licensing" ticket several days ago but I have no response.
Can anybody help me?

Omar Aboy
Omar Aboy

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Re: Support licencing problem

Post by admin » Tue Apr 13, 2021 3:40 pm


Your ticket has been answered, clic refresh in the admin tool / license to reflect your support plan.
TSplus support team administrator

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