Persistent User Sessions?

General conversation about our product. Get help with your 'How To' questions.
Post Reply
TrevorX
Posts: 6
Joined: Mon Aug 13, 2018 11:39 am

Persistent User Sessions?

Post by TrevorX » Tue Aug 14, 2018 3:28 am

Hello,

Apologies if this has been covered before - I couldn't find it.

Is it possible to configure TSPlus to allow persistent user sessions? That is, if a user logs in, does some work, disconnects and reconnects, their session is still open and any applications or documents they had open previously are still there? It appears that TSPlus automatically signs a user out after they disconnect, which is extremely painful if you have an intermittent signal or your tablet locks you out from inactivity or similar.

Thanks,

Trevor

TrevorX
Posts: 6
Joined: Mon Aug 13, 2018 11:39 am

Re: Persistent User Sessions?

Post by TrevorX » Wed Aug 15, 2018 1:15 pm

Hello? Is this not possible with TSPlus?

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Persistent User Sessions?

Post by admin » Wed Aug 15, 2018 3:37 pm

Hello,

Yes this is possible !

In the AdminTool, click on the Server tile and click on "Group Policies (GPO)"

Check the "Allow users reconnection when sessions are disconnected."
Check also the "Allow automatic reconnections when a session is disconnected."

You can also set up a timeout for disconnected sessions which will cause a disconnected user session to automatically logoff after a while.

If you want your disconnected sessions to terminate quickly, type in 0.5 for 30 sec. Enter 0 if you want your remote sessions to never end.

If your server is the member of a domain, this strategy may need to be set directly on the domain controller.
Open your domain strategy object editor (gpedit.msc) and locate the following strategy :

Computer configuration / Administrative Template / Windows components / Remote Desktop Services / Remote Desktop Session Host / Session time limit /

You can also make sure your domain controller do not prevent local strategies to be executed. This strategy needs to be disabled and is located in :

Computer configuration / Policies / Administrative Template / System / Group Policy / Turn off Local Group Policy objects processing.

Either solution should work, choose the one that fits your preference.

If you are experiencing this issue with the HTML5 web client, edit the settings.js file with notepad located in C:\Program Files (x86)\TSplus\Clients\www\software\html5

And modify the W.send_logoff = true parameter to false.
Olivier
TSplus support team administrator
Image

TrevorX
Posts: 6
Joined: Mon Aug 13, 2018 11:39 am

Re: Persistent User Sessions?

Post by TrevorX » Wed Aug 15, 2018 4:51 pm

Thank you, that's very helpful.

Post Reply