Printer compatability list for remote desktop printing?

General conversation about our product. Get help with your 'How To' questions.
Post Reply
elementalwindx
Posts: 27
Joined: Tue May 12, 2015 3:38 am

Printer compatability list for remote desktop printing?

Post by elementalwindx » Fri Mar 11, 2016 1:03 pm

Is there a list somewhere showing all the printers that are compatible with your remote desktop software?

Thanks.

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Printer compatability list for remote desktop printing?

Post by admin » Fri Mar 11, 2016 4:18 pm

Hello,

Any printer that is compatible with RDS should work fine with TSplus as it uses RDP printer redirection.

You will find below some general guidelines on how to print remotely with TSplus.

1- Universal Printer :

In order to print using the Universal Printer you need to use a generated connection client or the use of our web client.

You will find here will find more detailed information about this in the Remote Printing section of the documentation : http://www.terminalserviceplus.com/docs/

2- Print redirection :
Using standard redirection can be tricky, because many prerequisite must be met in order for it to work.

You need to install the exact same version of device drivers on client side and server side.
This means if your server is installed with 2012 x64 but your client computers are installed with Windows XP x32, you will need to add manually these drivers on your server by editing the print server properties and add x32 drivers for XP.

For best results, it is also recommended not to use USB printers but prefer COM or LPT printers.
If you are using USB printers, make sure you updated the RDP protocol of your client computer to 7 or above to ensure maximum compatibility with redirected printers.

Even with all this in mind exotic printers may not be suitable to be redirected in a TSplus session, therefore you may need to look into specific procedure to install these printers in RDS / terminal server environment, which is very close to TSplus in this case.
Olivier
TSplus support team administrator
Image

Post Reply