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Change PC License enquiry
Posted: Fri Jun 21, 2013 2:43 am
by kengy88
Hi,
I have one question before purchase.
If my main PC spoilt in the future. Can I use back the same lic. file in the new PC?
Or I will need to request a new lic file? Any charges for that?
TQ
KEN
Re: Change PC License enquiry
Posted: Fri Jun 21, 2013 10:51 am
by admin
Hello,
If you change your PC you will be able to ask for a "rehost" of your license to your new PC, by opening a ticket on our support online service (
http://tsplus.net/support/ ).
Re: Change PC License enquiry
Posted: Thu Aug 29, 2013 2:56 am
by ridz83
Hi,
I have purchased TS Plus, but now i need to move the TS PLUS to another server.
can i just use the current License file i have to activate the TS Plus or do i need to request for a new license? if need to request is there any charges?? if there is a need to request for a new license how long do i need to wait for the new license? how to deactivate the old license?
please advice regarding what do i need to do and what information do i need to provide you with?
Thank You
Re: Change PC License enquiry
Posted: Fri Aug 30, 2013 3:57 am
by ridz83
kindly please reply on what do i need to do.
i need to change it to a new server ASAP
Thank You
Re: Change PC License enquiry
Posted: Fri Aug 30, 2013 7:06 am
by admin
Hello,
Please open a ticket on
http://tsplus.net/support and ask for a "rehost" of your license to your new server.
Give us your order id and serial number of the new server.
To desactivate your old license, uninstall TSPlus from the old server.
Re: Change PC License enquiry
Posted: Fri Aug 30, 2013 9:48 am
by ridz83
Hi Admin,
Noted, will proceed to do the steps you have said.
Thank You