Java VM x64 memory issues

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fakebrains
Posts: 51
Joined: Tue May 17, 2016 8:24 pm

Java VM x64 memory issues

Post by fakebrains » Thu Jul 29, 2021 4:47 pm

We are running into issues with Java VM
Several users getting error message Java VM memory on server to low: 11 of 3583 MB
Install More Ram !
When using url : http://localhost/w0j41

I am getting this info

HTML5 version: v7.28 >>> Java: 11.0.2 (VM amd64) on Windows Server 2016 >>> child instance

AllocatedMemory: 1165mb
PresumableFreeMemory: 7026mb
TotalMemory: 8191mb

You run Java 64bit on Windows64 system - everything looks good!

Is there a way to increase memory used by Java VM ?
Not sure why users are getting this error message.
Is there something I can tweak ?
Server 2016
TSPlus Version 14.30.10.14

fakebrains
Posts: 51
Joined: Tue May 17, 2016 8:24 pm

Re: Java VM x64 memory issues

Post by fakebrains » Thu Jul 29, 2021 5:28 pm

The message appears on the main screen every once in a while.
The error message is
Java VM memory on server to low: 11 of 3583 mb
Install more RAM!

wondering if another server being load balanced does not have the 64 bit java installed?
Checking. If so is there a url where I can download the x64 java ?

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: Java VM x64 memory issues

Post by juwagn » Tue Aug 03, 2021 9:06 pm

Hello,
fakebrains wrote:
Thu Jul 29, 2021 4:47 pm
HTML5 version: v7.28
it is almost 10 months old version, actual one is v7.49
Please install it firstly, good possible the memory tweaks won't be that necessary.
However how many sessions are you using parallely? If it is working as gateway then switch to reverse proxy style to unload gateways memory and move that used memory part to subservers.

Sincerely yours, JW.
TSplus HTML5 and Java web engineer

fakebrains
Posts: 51
Joined: Tue May 17, 2016 8:24 pm

Re: Java VM x64 memory issues

Post by fakebrains » Wed Aug 04, 2021 5:53 pm

7 servers with 20-25 users each.
Will updating TSPlus upgrade the java version ?
Any documentation regarding reverse proxy ?

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