After server chrash, only 2 users can connect

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bzdega
Posts: 139
Joined: Tue Nov 14, 2017 9:34 am

After server chrash, only 2 users can connect

Post by bzdega » Sat May 22, 2021 7:09 am

Hi,

we had a server crash and after reboot, TSplus allows only 2 users to connect to the Server.

We tried to uninstall and reinstall TSplus, but the error remains.

While installing, TSplus shows this Message:
TSplus-Error-Message-Rotho-22052021.png
We are using Windows Server 2019 for a long time on this installation with several TSplus updates over the last 2 years.

We used the current TSplus release 14.70.5.18 and Server 2019 release 10.0.177763.1971 with all windows updates.

We need a quick solution here, our customer is not able to work.

Regards

Michael

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bzdega
Posts: 139
Joined: Tue Nov 14, 2017 9:34 am

Re: After server chrash, only 2 users can connect

Post by bzdega » Sat May 22, 2021 10:27 am

I also tried this hint from another support ticket i found:

https://support.tsplus.net/support/solu ... -same-time

But the problem remains, only 2 users can connect.

I opened a support ticket (#35560) and i hope, that someone from TSplus will work on this ticket on the weekend.

Regards
Michael

laurencecope
Posts: 7
Joined: Mon Apr 10, 2017 12:20 pm

Re: After server chrash, only 2 users can connect

Post by laurencecope » Thu May 27, 2021 5:40 pm

I had the same and it was because I had installed a Windows "Preview" Update.
Un-install the "Windows Preview Update" and all will work as expected.

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admin
Site Admin
Posts: 1628
Joined: Wed Sep 05, 2012 6:38 am

Re: After server chrash, only 2 users can connect

Post by admin » Thu Jun 03, 2021 1:23 pm

Hello,

All recent Kb's are now supported with today's release.
Olivier
TSplus support team administrator
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