2019 Server

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nbatocanin
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2019 Server

Post by nbatocanin » Tue Aug 04, 2020 5:14 pm

We have serious problems with two 2019 Servers with latest TSpLus Printer Edition and Advanced Security. The server occasionally gets completely stuck and only a reset helps. We saw that the problem starts when the proces svcr.exe process stops working, and shortly after that the server gets stuck. It also happens when only one user works on computers. We tried to detailed test and later replace the complete machine and it didn't help.

Here's what a reliability monitor looks like:

cloud.PNG
Does anyone have any advice?

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admin
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Re: 2019 Server

Post by admin » Thu Aug 20, 2020 9:40 am

Hello,

svcr.exe is a launcher which is responsable of executing your published applications to your users depending on the environment chosen in the admin tool. Using process explorer from sysadmin you should be able to identify which one of the published application is responsible for this server hanging issue.
Olivier
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nbatocanin
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Re: 2019 Server

Post by nbatocanin » Sat Aug 22, 2020 1:56 pm

Ok, thanks for the reply.

I would just like to mention that for some reason TSPlus on Server 2019 gives about 30-40% worse performance than Server 2012R2, on same machine...

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admin
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Re: 2019 Server

Post by admin » Wed Aug 26, 2020 10:16 am

Hello,

Yes I am not surprised. One important performance tweak that you can set up is the following : open an admin tool / sessions / settings / disable per user services.
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indyrhett
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Re: 2019 Server

Post by indyrhett » Sat Aug 29, 2020 6:59 pm

This official Tip from TSPlus states otherwise. Why would you 'not be surprised' by 2019 running slower? This article says it is the fastest (and why we officially switched to 2019 going forward for our OS of choice after we read this).

https://support.tsplus.net/support/solu ... erformance.

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admin
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Re: 2019 Server

Post by admin » Wed Sep 02, 2020 4:59 pm

Hello,

I make the official statement on the FAQ here. Did you check the box as mentioned above ?
2019 is great if configured properly. Now this information does not include the fact that Windows update and recent Windows built may influence global performance.
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