Can't get universal printing to work on 2 different servers and 2 different pc's

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elementalwindx
Posts: 26
Joined: Tue May 12, 2015 3:38 am

Can't get universal printing to work on 2 different servers and 2 different pc's

Post by elementalwindx » Thu Jul 16, 2020 4:01 am

https://tsplus.me/universal-printer/ <-- tried this.
https://support.tsplus.net/support/sear ... rsal+print <- also tried everything here.

Cannot get universal printer to work. I'm running newest tsplus on 2 diff 2019 servers in 2 completely different environments. No AV involved on either end. Adobe Reader is installed on client sides.

In normal windows RDP program I'll see the "please wait" status bar when I go to the printer itself and hit print test page, but nothing happens after that.

Now on one of the tsplus servers I've setup a connection with remoteapp and allowed notepad on it. I can print to universal printer via that and it works 100% perfectly.

Any idea what could be wrong with universal printing when connecting via normal windows rdp program v10.0.19041?

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: Can't get universal printing to work on 2 different servers and 2 different pc's

Post by admin » Thu Aug 20, 2020 1:04 pm

Hello,

Were you able to fix your issue ? If not please open a support ticket.
Olivier
TSplus support team administrator
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