Clients can't login on the TSPlus Server

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Alpin
Posts: 36
Joined: Mon Nov 14, 2016 3:29 pm

Clients can't login on the TSPlus Server

Post by Alpin » Fri May 15, 2020 7:48 am

Hello,

Clients can't logon on the TSPlus Server (v. 12.70.5.12), blocked after credentials on TSPlus Portal.
Windows 10 Pro v1909.

System audit check:
TSPlusError.2020.05.15.PNG
TSPlus Advanced Security log for each user:
"A logon request has been granted for user computer\User because the feature is not enabled for this user"

I tested from my home computer, I can log with the same credentials of my clients and i have also the same message in TSPlus Advanced Security log.

for information, here is the Session Management settings:
TSPlusError.2020.05.15-Session Management.PNG
Other issue on an another TSPlus Server, capture of client side:
TSPlusError.2020.05.15 Wrong Computer Name.PNG
How quick solve this ?

Regards,
Last edited by Alpin on Fri May 15, 2020 2:13 pm, edited 1 time in total.

Alpin
Posts: 36
Joined: Mon Nov 14, 2016 3:29 pm

Re: Clients can't login on the TSPlus Server

Post by Alpin » Fri May 15, 2020 2:09 pm

Hello,

For Information:
Client can now login with new version 12.70.5.15.

Still issues with System Audit:

'Application Publishing Service' and 'Remote Desktop Services' must be running in order for TSplus to allow users to connect to the server.
TSPlusError.2020.05.15 System Audit.PNG

Regards,

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