Client often requires several connection attempts

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dcipher
Posts: 197
Joined: Fri Jul 25, 2014 6:22 pm

Client often requires several connection attempts

Post by dcipher » Wed Jan 22, 2020 7:49 pm

Hi

I am experiencing connection issues. Sometimes I connect to a server and the screen flashes and disappears or I get "An internal error occurred". I may have to try 5 or 6 times before I can successfully connect to the server. Some of my customers are also reporting this issue. This is happening on both Windows Server 2012 and 2016. I am using the latest version of TSPlus and am connecting from Windows 10 Pro. I do not know if this is a Windows issue or a TSPlus issue but it is annoying.

Any help or suggestions would be appreciated.

Thanks
Simon

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