Setting Printer Tray

Get help with troubleshooting issues
Post Reply
dcipher
Posts: 202
Joined: Fri Jul 25, 2014 6:22 pm

Setting Printer Tray

Post by dcipher » Thu Jan 09, 2020 1:34 am

Hi

I am wondering whether it is possible to set a default printer tray in the connection client. I have a user that prints work orders from tray 2 on Konica-Minolta C360 laser printer. The problem is that it is printed via Libre Office automation and there is no easy way to set the tray using automation.

Thanks,
Simon

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Setting Printer Tray

Post by admin » Sun Jan 12, 2020 6:53 pm

Hello,

The way you can do this is by using the "Preview with the local PDF reader".
Olivier
TSplus support team administrator
Image

dcipher
Posts: 202
Joined: Fri Jul 25, 2014 6:22 pm

Re: Setting Printer Tray

Post by dcipher » Mon Jan 13, 2020 3:28 pm

Hi

Yes I can do that but the customer is in a busy office and they print work orders for technicians so the print jobs go directly to the printer so extra steps just slow down the process.

Simon

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Setting Printer Tray

Post by admin » Tue Jan 14, 2020 1:42 pm

Hello,

In this case the best course of action would be to directly install these printers drivers on the TSplus server implying that they are network printers with the full set of drivers needed so that you can benefit from all the printing options from a remote session.
Olivier
TSplus support team administrator
Image

Post Reply