black screen with blinking taskbar after logon

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bzdega
Posts: 141
Joined: Tue Nov 14, 2017 9:34 am

black screen with blinking taskbar after logon

Post by bzdega » Sun Dec 08, 2019 7:19 pm

Hi,

i face a very strange issue:

with one specific user i only get a black screen with a blinking taskbar (only windows icon and search icon on the left and dat/time on the right) after logon with HTML client or Windows client.

I already created this user completly new, deleting all related profile folders but the error remains. When i create a new user with a different name, all is fine.

Did someone face such an issue himself?

Any ideas welcome

Michael

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admin
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Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: black screen with blinking taskbar after logon

Post by admin » Thu Dec 12, 2019 3:10 pm

Hi,

This is hard to diagnose because my answer will vary depending on the operating system you use on server side.

Check this : https://support.tsplus.net/a/solutions/ ... 69?lang=en

If you cannot solve your issue, delete user profile and use the new one.
Olivier
TSplus support team administrator
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