several instance of svcr.exe from several path for the same user session

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Alpin
Posts: 36
Joined: Mon Nov 14, 2016 3:29 pm

several instance of svcr.exe from several path for the same user session

Post by Alpin » Thu Nov 21, 2019 3:26 pm

Hello,
I have TSPlus 12.20.11.7
I have several instance of svcr.exe from several path for the same user session in the task manager:
-1) C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe
-2) C:\ProgramData\svcr.exe
-3) C:\wsession\svcr.exe

Is this normal ? It seems to be fixed in the changelog multiple times.
Is it possible to have a clean installation ? Which is the good one ?

Best Regards,

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admin
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Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: several instance of svcr.exe from several path for the same user session

Post by admin » Wed Nov 27, 2019 10:44 am

Hello,

Yes this is normal as you are using an old release here. I would recommend you to first update to the latest release and try again.
Olivier
TSplus support team administrator
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Alpin
Posts: 36
Joined: Mon Nov 14, 2016 3:29 pm

Re: several instance of svcr.exe from several path for the same user session

Post by Alpin » Thu Nov 28, 2019 8:53 am

Hello,

It was 12.50.11.7 not 12.20.11.7, typing error, sorry.
Now i'm on 12.50.11.20 and it's always several instance of svcr.exe for the same user session.

Regards,

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admin
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Re: several instance of svcr.exe from several path for the same user session

Post by admin » Tue Dec 03, 2019 11:05 am

Hello,

Having multiple instances of svcr.exe is normal, there may be one per application launched.
Olivier
TSplus support team administrator
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Alpin
Posts: 36
Joined: Mon Nov 14, 2016 3:29 pm

Re: several instance of svcr.exe from several path for the same user session

Post by Alpin » Fri Feb 07, 2020 10:52 am

Ok but it is stored to multiple path:
-1) C:\Program Files (x86)\TSplus\UserDesktop\files\svcr.exe
-2) C:\ProgramData\svcr.exe
-3) C:\wsession\svcr.exe
and proccess are executed from all of the 3 above. Is this Normal ?

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: several instance of svcr.exe from several path for the same user session

Post by admin » Sat Feb 08, 2020 2:23 am

Hello,

Yes this is normal, this will vary depending on your connection method.
Olivier
TSplus support team administrator
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