WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

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csva
Posts: 6
Joined: Mon Jul 27, 2015 7:32 pm

WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Post by csva » Sun Jul 28, 2019 4:44 am

SUCCESSFUL:
Windows 10 1903 10.0.18362.267 update.

NOT SUCCESSFUL:
TSP 12.40.7.15
Error Message:
The release of 10.0.18362.267 win_10 is not supported.

Any help would be greatly appreciated.

Thank you...

---

UPDATE 07/28/2019 13:34

After Windows 10 update 1903 TSP 12.30.5.9 is now in single user mode connecting with RDP or web client.

I went ahead and installed the TSP 12.40.7.15 upgrade even though there was a warning message that this windows 10 build is not supported.
The TSP upgrade continued without a problem. However, TSP is still in single user mode connecting with RDP or web client.

If some advice does happen shortly, I am probably going to uninstall the Windows 10 1903 update. We need TSP server to function as normal on Monday.

Thanks again...

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Post by admin » Mon Jul 29, 2019 12:04 pm

Hello,

We are currently working on this issue and will keep you updated as soon as possible.
Olivier
TSplus support team administrator
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csva
Posts: 6
Joined: Mon Jul 27, 2015 7:32 pm

Re: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Post by csva » Mon Jul 29, 2019 2:20 pm

Yesterday evening I did a Windows 10 Recovery to uninstall 1903 and revert back to 1809. I re-installed TSP 12.30.5.9 and everything is now working correctly.

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admin
Site Admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Post by admin » Mon Jul 29, 2019 7:00 pm

Hello,

A new TSplus update is available which should solve this issue.
Olivier
TSplus support team administrator
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csva
Posts: 6
Joined: Mon Jul 27, 2015 7:32 pm

Re: WINDOWS 10 PRO 1903 UPDATE & TS 12.40.7.15

Post by csva » Mon Aug 05, 2019 2:20 pm

Applied both the TSplus latest update and the Windows 10 1903 update. Both successful this time.

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