RDS Knight is blocking IP address 93.186.79.135 with a presumption it belong to Netherlands but instead it belongs to Serbia which is listed in Allowed contries. Can you check how RDS Knight geolocate IP address, our blocked client is in Belgrade/Serbia and we also checked address with https://www.iplocation.net/ and it says its Serbia. What we can do to prevent this from happening?
RDS Knight Homeland Protection problem
RDS Knight Homeland Protection problem
Hello,
RDS Knight is blocking IP address 93.186.79.135 with a presumption it belong to Netherlands but instead it belongs to Serbia which is listed in Allowed contries. Can you check how RDS Knight geolocate IP address, our blocked client is in Belgrade/Serbia and we also checked address with https://www.iplocation.net/ and it says its Serbia. What we can do to prevent this from happening?
RDS Knight is blocking IP address 93.186.79.135 with a presumption it belong to Netherlands but instead it belongs to Serbia which is listed in Allowed contries. Can you check how RDS Knight geolocate IP address, our blocked client is in Belgrade/Serbia and we also checked address with https://www.iplocation.net/ and it says its Serbia. What we can do to prevent this from happening?
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nbatocanin
- Posts: 31
- Joined: Sun May 10, 2015 2:53 pm
Re: RDS Knight Homeland Protection problem
Any news about this problem?
Re: RDS Knight Homeland Protection problem
Hello,
Updating to the latest release should fix this issue as well as unblocking this IP and whitelisting it.
Updating to the latest release should fix this issue as well as unblocking this IP and whitelisting it.
Olivier
TSplus support team administrator
TSplus support team administrator